Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


311 posts

Ultimate Geek


Topic # 64442 15-Jul-2010 16:41
Send private message

IE8 won't launch. I don't know how long it's been like this because all I ever do with it is check for MS updates - and that works. But I cannot launch standard IE - it gives an error. I have deleted it - and the IE8 updates - and reinstalled them from scratch - with no joy.

The only time I recall running it recently was when I wanted to attend an MYOB webinar. If didn't work for me - and they never got back to me. Their webinar was different from others I attend - they have their own webinars - it said they preferred IE instead of my usual Firefox. I can't remember the details - but I did try FF first - even downloaded something they said I needed - but neither FF nor IE worked.

Naturally today when I went to test a site that didn't work in FF in IE and found IE wouldn't launch, I suspect this visit - normally I only use IE to test when someone tells me it is working but not for me in FF. But I have no idea where to start disgnosing the problem.

Any help greatfully received.

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
4265 posts

Uber Geek
+1 received by user: 72

Moderator
Trusted
Lifetime subscriber

  Reply # 351988 15-Jul-2010 16:57
Send private message

Is there anything in the event viewer?



311 posts

Ultimate Geek


  Reply # 351999 15-Jul-2010 17:19
Send private message

Huh - so that's what an event viewer does - don't recall seeing it before. So I went to the MS site it suggested and was frantically lost. Is there a plain language translation of this somehere? Thanks.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 15/07/2010
Time: 4:22:49 p.m.
User: N/A
Computer: ASUSINTEL
Description:
Faulting application iexplore.exe, version 7.0.6000.16945, faulting module urlmon.dll, version 8.0.6001.18923, fault address 0x0002df76.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 37 2e 30 2e 36 30 e 7.0.60
0028: 30 30 2e 31 36 39 34 35 00.16945
0030: 20 69 6e 20 75 72 6c 6d in urlm
0038: 6f 6e 2e 64 6c 6c 20 38 on.dll 8
0040: 2e 30 2e 36 30 30 31 2e .0.6001.
0048: 31 38 39 32 33 20 61 74 18923 at
0050: 20 6f 66 66 73 65 74 20 offset
0058: 30 30 30 32 64 66 37 36 0002df76
0060: 0d 0a ..

4265 posts

Uber Geek
+1 received by user: 72

Moderator
Trusted
Lifetime subscriber

  Reply # 352001 15-Jul-2010 17:27
Send private message

Have you tried this otherwise im stuck ;)

BDFL - Memuneh
61185 posts

Uber Geek
+1 received by user: 11968

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 352008 15-Jul-2010 17:37
Send private message


311 posts

Ultimate Geek


  Reply # 352076 15-Jul-2010 20:06
Send private message

Well, having tried a delete and reinstal, and as much of each of the fixes as I could, still nothing has changed. Somehow both ie7 and ie8 were compressed - but changing this hasn't made any difference. Running ie7 manually still works - ie8 doesn't (unless we get into it by running the windows update). :-(

4265 posts

Uber Geek
+1 received by user: 72

Moderator
Trusted
Lifetime subscriber

  Reply # 352079 15-Jul-2010 20:11
Send private message

Just checking here... have you run a full AV and malware scan on your system?



311 posts

Ultimate Geek


  Reply # 352145 15-Jul-2010 22:38
Send private message

Sorry for the delay - usually run these on the weekend - but ran them tonight. Of course everyone has different views of how good different virus checks are. I use AVG and also run Spybot.

No problems.

360 posts

Ultimate Geek


  Reply # 364430 6-Aug-2010 20:33
Send private message

Have you solved this yet?

Somtimes these forums bug me.

every has suggested an answer but have forgotten to ask you what error it brings up when you launch it.

thats the first thing we need to know before we can help




Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.



311 posts

Ultimate Geek


  Reply # 364475 6-Aug-2010 21:54
Send private message

I still have the problem. Not quite sure what details you want - and how to get them in a meaningful way. It comes up with a box and says "IE has encountered a problem and needs to close. We are sorry for the inconvenience." It gives me a choice to tell MS about this problem - which I don't take - I can't see it getting any response other than "reinstall".

The error signature:
AppName: iexplore.exe
AppVer: 7.0.6000.16945
ModName: urlmon.dll
ModVer: 8.0.6001.18923
Offset: 0002df76

I can then view technical information - too much to thow in here - don't know if any would help anyway.

360 posts

Ultimate Geek


  Reply # 364486 6-Aug-2010 22:27
Send private message

ok try running with no addons.you should be able to find it here

Click Start -> All Programs -> Accessories -> System Tools, and then click Internet Explorer (No Add-ons).


tell me how you get on

if you carnt find it open a comand prompt and put this in you can copy and past


"C:\Program Files\Internet Explorer\iexplore.exe"  -extoff


you need to inlcude the " marks




Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.



311 posts

Ultimate Geek


  Reply # 364489 6-Aug-2010 22:35
Send private message

Well, I would if I had that option. There's no IE with or without add-ons under system tools. But I have no add-ons anyway - being a Firefox user. I only use IE in Windows Update - which still works. I tried it when MYOB said to use IE instead of FF for their on-line training - I use FF for that twice a month with someone else but apparently MYOB have found IE works - I had trouble with FF and their call. Other than that I never use IE - and it hasn't worked anyway since then.

360 posts

Ultimate Geek


  Reply # 364497 6-Aug-2010 23:12
Send private message




Your thread states that IE wont launch. i thought thats wha tthe problem is. if you dont use it whats the issue.


if you do want to fix it try this

to open IE with out add ons put this into a command prompt, you can copy and past but it must be exactly as below. 

"C:\Program Files\Internet Explorer\iexplore.exe"  -extoff 


if it opens then there is a add on crashing your IE.


tell me how you get on





Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

360 posts

Ultimate Geek


  Reply # 364510 6-Aug-2010 23:45
Send private message

just so you know an example of an add on is adobe flash player. so you do have add ons for IE even if you dont know you do again look at my post above this one




Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

Meow
7786 posts

Uber Geek
+1 received by user: 3844

Moderator
Trusted
Lifetime subscriber

  Reply # 364527 7-Aug-2010 00:51
Send private message

You can also give ieTab a go - it's a free addon for Firefox downloadable at https://addons.mozilla.org/en-US/firefox/addon/92382/ - this will give you the IE Rendering Engine in Firefox and give you a button to switch between IE and Firefox rendering modes for a site, it's possibly the thing your really after since your a Firefox User and you only need IE on the occasion.

If that works, then that's awesome :) - I have no idea about your actual problem with IE not loading up, since I am also a Linux User :)






311 posts

Ultimate Geek


  Reply # 364602 7-Aug-2010 11:30
Send private message

Thanks - IE opens with no add-ons - so now I'll play around and hopefully work out what it doesn't like. That was so simple - just wish I'd known it earlier.

Guess that's the joy of years of not using Windoze - I only switched after a stroke - lack of support meant it was easier to go that way - and even though I'm still running XP, my wife's new system is Windows 7 - so I finally have to concede that MS actually has a program that doesn't make me frustrated to use (unlike earlier Windoze and all versions of Office) - which I avoid except when I have no alternative.

Thanks again.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.