How to remove a user login name from Outlook 2003 login screen

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n00dy

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#92192 28-Oct-2011 14:15

somehow a user name has appeared in the drop down box of the login screen of Outllook 2003 and I cant figure out how to get rid of it, ie when i open outlook I am presented with the login screen ( email is hosted exchange ) my correct user is there but there is also an unknown user that appeared somehow and I want to remove it

( ps i did a screen dump but could figure out how to insert it, you would think after all this time I would have learnt by now :-) )

xpd

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#538747 28-Oct-2011 14:37

Control Panel, Mail - can manipulate the profiles etc there

XPD / Gavin

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n00dy

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#538749 28-Oct-2011 14:44

there is only one profile lieted, i even deleted complete profile and email account etc but when i created a new one it is still there. I tried resetting all form data in IE ( as i thought it might have been a saved form ) but still no success

xpd

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#538761 28-Oct-2011 15:12

Any 3rd party Outlook plugins etc that were being used ?

XPD / Gavin

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trig42

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#538768 28-Oct-2011 15:29

CCleaner?

It has an option to delete remembered entries in various parts of windows.

PhilM

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#538776 28-Oct-2011 15:57

n00dy: there is only one profile lieted, i even deleted complete profile and email account etc but when i created a new one it is still there. I tried resetting all form data in IE ( as i thought it might have been a saved form ) but still no success

Is this through the web browser ?
You can normally just hit the delete key to clear away unwanted options from lists like that

Hiamie

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#538782 28-Oct-2011 16:24

If what you describe is a normal drop down box, you just highlight the name with the mouse (no need to click- it should highlight with a blue background when you hover the mouse over it), and press 'delete'.

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n00dy

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#538990 29-Oct-2011 12:30

xpd: Any 3rd party Outlook plugins etc that were being used ?

No just outlook via a hosted exchange

n00dy

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#538993 29-Oct-2011 12:33

Hiamie: If what you describe is a normal drop down box, you just highlight the name with the mouse (no need to click- it should highlight with a blue background when you hover the mouse over it), and press 'delete'.

Nope doesnt work, have also tried shift + del cntrl + del but to no avail

n00dy

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#538994 29-Oct-2011 12:33

trig42: CCleaner?

It has an option to delete remembered entries in various parts of windows.

Where would I find this, is it part of windows or a download

n00dy

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#539278 30-Oct-2011 13:53

I also noticed its the same logon box that you get when you want to log on to a network drive