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alisam

878 posts

Ultimate Geek
+1 received by user: 83


#143331 10-Apr-2014 19:06
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My wife has a Macbook Air (2013), Mavericks 10.9.2.
It connected wirelessly on Wednesday, but will not connect wirelessly or via USB Ethernet today (Thursday)
All our other devices (Android and Desktop Windows 8.1) have no problem, either wirelessly or hard-wired.
I have tried a shutdown/restart but still no connection (wireless and USB hard-wired).
System Preferences>Network shows no errors either wireless or USB Ethernet.
As far as I am a know nothing was installed on Wednesday and my wife would not be remotely interested in 'fiddling' with settings she knows nothing about.

All our hard wired devices are using powerline, but I have connected the Mac directly to the Huawei HG659 modem/router (VDSL) in the garage and still no internet access.

This is the first time this has happened since we got the Mac (Sept 2013).

Any suggestions on what to try next?




PC: Dell Inspiron 16 5640 (Windows 11 Home), Dell Inspiron 7591 2n1 (Windows 11 Pro), HP ProBook 470G1 (Windows 10 Pro), Intel NUC7I5BNH (Zorin)
Net: Grandstream 1 x GWN7062 Router, 1 x GWN7665 Access Point
Storage: Synology DS216play NAS, 2 x 6TB
Media: 3 x Amazon FireTV. Echo, Dot, Spot
TV: 2 x Samsung H6400 55" LED TV, Panasonic TH-P50G10Z 50" Plasma TV
Mobile: Samsung Galaxy A52 5G
Wearable: Gear S3 Frontier


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alisam

878 posts

Ultimate Geek
+1 received by user: 83


  #1023217 11-Apr-2014 07:47
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KiwiNZ: Check this goto System Preferences.... Network  click on TCP/IP and check IPV4 is configured to DHCP click on DNS and check the servers are correctly listed

Give this a try, goto System Preferences.... Network.....click on the Advanced button locate bottom right....Highlight each network listed and click the minus button to remove, do this for all listed. 
Exit prefs and save if prompted, reboot and try again to connect


It's back on-line.

1) IPV4 was set to DHCP
2) In DNS, there was NO DNS Servers listed. I manually added 192.168.1.1 (My router) and it connected.

Thank you.

Why would it be missing.
Is there anything else I should do?




PC: Dell Inspiron 16 5640 (Windows 11 Home), Dell Inspiron 7591 2n1 (Windows 11 Pro), HP ProBook 470G1 (Windows 10 Pro), Intel NUC7I5BNH (Zorin)
Net: Grandstream 1 x GWN7062 Router, 1 x GWN7665 Access Point
Storage: Synology DS216play NAS, 2 x 6TB
Media: 3 x Amazon FireTV. Echo, Dot, Spot
TV: 2 x Samsung H6400 55" LED TV, Panasonic TH-P50G10Z 50" Plasma TV
Mobile: Samsung Galaxy A52 5G
Wearable: Gear S3 Frontier


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