Dropbox Storage Issues with my Macbook Air

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Verdonkelliher

9 posts

Wannabe Geek
+1 received by user: 1

#207747 12-Jan-2017 10:01

Gidday

I back my laptop up to Dropbox. I keep all my files, movies etc, basically everything large on a Seagate expansion portable drive. I thought the physical iteration of dropbox was on there also but it turns out to be on my laptop. Now my laptop is saying the hard drive is full. When I right click on the dropbox icon and choose account, I get the option to move the dropbox folder however when I select the seagate, I receive an error message saying "error with selected folder, Can't create a dropbox folder in the requested location".

Can anyone please point out the error in my ways

Many thanks

Verdon

scetoaux

56 posts

Master Geek
+1 received by user: 15

#1701893 12-Jan-2017 10:20

What filesystem are you using on your external drive? I'd expect the Mac version of Dropbox would want HFS+ like the internal drive. Right click on the drive and choose "Get Info" to check - if you're using FAT32 or NTFS then that could be your issue.

As a side note, keeping your Dropbox folder on an external drive will increase the likelihood of data loss. For example, if the drive is disconnected while Dropbox is running, it can interpret this as the files having been deleted, and therefore proceed removing them from the cloud as well. Proceed with caution!

Verdonkelliher

9 posts

Wannabe Geek
+1 received by user: 1

#1701900 12-Jan-2017 10:30

Thanks for replying, here is a photo of the "about"

scetoaux

56 posts

Master Geek
+1 received by user: 15

#1701938 12-Jan-2017 11:07

So you are using HFS+ (shown as Mac OS Extended (Journaled)), so that rules that out...

You've got plenty of storage available so that shouldn't be an issue either.

I'd probably suggest having a rethink about moving your Dropbox data to an external drive anyway, as per edited post above.