Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


danepak

694 posts

Ultimate Geek


#237706 14-Jun-2018 10:49
Send private message

I've got an ethernet adapter (to USB), but it's stopped working, so I thought the adapter was faulty.

 

I went to PB Tech and bought a new one (to Thunderbolt), but it's still not working.

 

The network connection is definitely there, as I've tested it on a PC.

 

Any help is much appreciated.


Filter this topic showing only the reply marked as answer Create new topic
gehenna
6643 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #2036424 14-Jun-2018 10:51
Send private message

Is your adapter showing up in the network pref pane?


danepak

694 posts

Ultimate Geek


  #2036427 14-Jun-2018 10:58
Send private message

Yep, believe so (sorry, I'm a rookie).

 

 

 

Thunderbolt Bus:

 

 

 

  Vendor Name: Apple Inc.

 

  Device Name: MacBook Pro

 

  UID: 0x0001000F028B21E0

 

  Route String: 0

 

  Firmware Version: 17.1

 

  Domain UUID: B90A30CD-C9EB-FB5D-A00A-32B979DE05F3

 

  Port:

 

  Status: No device connected

 

  Link Status: 0x7

 

  Speed: Up to 20 Gb/s x1

 

  Current Link Width: 0x1

 

  Receptacle: 1

 

  Link Controller Firmware Version: 0.12.0

 

  Port:

 

  Status: Device connected

 

  Link Status: 0x2

 

  Speed: Up to 10 Gb/s x1

 

  Current Link Width: 0x1

 

  Receptacle: 2

 

  Link Controller Firmware Version: 0.12.0

 

 

 

Thunderbolt to Gigabit Ethernet Adapter:

 

 

 

  Vendor Name: Apple Inc.

 

  Device Name: Thunderbolt to Gigabit Ethernet Adapter

 

  Vendor ID: 0x1

 

  Device ID: 0x8003

 

  Device Revision: 0x1

 

  UID: 0x0001000207288360

 

  Apple Serial Number: DTN7505008JDWKHB9

 

  Route String: 3

 

  Firmware Version: 5.5

 

  Port (Upstream):

 

  Status: Device connected

 

  Link Status: 0x2

 

  Speed: Up to 10 Gb/s x1

 

  Port Micro Firmware Version: 0.0.8


 
 
 
 


gehenna
6643 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #2036429 14-Jun-2018 11:02
Send private message

When it's plugged in, go to System Preferences and click on Network.  If it's recognised it should show up in the list on the left of the window along with your Wi-Fi and BlueTooth adapters.  It'll say something like Thunderbolt Ethernet or USB Ethernet depending on the adapter.  If you can see it there, click on it and in the main window you can tell it to use DHCP or enter a manual IP Address.  Set that up depending on what you need and click Apply. 

 

If you can't see the adapter in the list at all then it's not being recognised by the OS.  Try an SMC Reset and then reconnect it and try again:  https://support.apple.com/en-us/ht201295

 

If all that is still not working.  Go to Users & Groups in System Preferences and add a new user account that you can use for testing.  Login to that account and try to connect the adapter in there.  If it's working, you have a problem with your main user profile.  If it's not working, you have a Mac or MacOS problem (assuming it's happening on more than one adapter then it won't be faulty adapters).  


Behodar
7169 posts

Uber Geek

Trusted
Lifetime subscriber

  #2036456 14-Jun-2018 11:46
Send private message

You could also try booting into Recovery (Cmd-R at the chime) and seeing whether it's working from in there. I can't remember whether there's a browser in there but at the very least you could open Terminal and ping a couple of servers (1.1.1.1 is a convenient choice).


danepak

694 posts

Ultimate Geek


  #2036457 14-Jun-2018 11:48
Send private message

Worked it out, thanks!

 

Removed it, added it again, renewed DHCP lease and voila!


Filter this topic showing only the reply marked as answer Create new topic





News »

Huawei launches IdeaHub Pro in New Zealand
Posted 27-Oct-2020 16:41


Southland-based IT specialist providing virtual services worldwide
Posted 27-Oct-2020 15:55


NASA discovers water on sunlit surface of Moon
Posted 27-Oct-2020 08:30


Huawei introduces new features to Petal Search, Maps and Docs
Posted 26-Oct-2020 18:05


Nokia selected by NASA to build first ever cellular network on the Moon
Posted 21-Oct-2020 08:34


Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.