Hi all,
Trying to fix a Mac laptop here. Basically, no one knows the password, so I am trying to reset it. I opened up the reset password utility from the bootdisk (can't log in at the moment) but it doesn't recognise that there is a user on the computer!
I thought maybe I could make a backup image and then reinstall everything, but the backup image software isn't working either - it just flashes up an error about not being able to put something in that file, or similar.
Anyone had anything similar happen to them? Trawling the internet but not getting any ideas.