Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


tripp

3848 posts

Uber Geek

Trusted
Lifetime subscriber

#208258 3-Feb-2017 14:38
Send private message

So ordered something around $150 last night and set it for pick up at north shore.

 

Paid via credit card (online).

 

 

 

Got a text saying it was ready to pick up and to bring photo ID and the credit card I used.

 

Get to pbtech have to wait 15 minutes to be able to get to the checkout (really dumb place to have picks from) when I get told they have to photo copy my drivers license.  I said no you can sight my drivers license to make sure the person picking it up and ordering it is the same person.  They said no we need to photo copy it because of "company policy" or they would not let me take the goods.

 

 

 

Does anyone else have a problem with them keeping a copy of your ID on file?  I really don't want PBtech to have my DL number, DOB, Address, if i am a donor or not, class of license etc.  There is no need for them to have all this info.

 

I can understand if it's a contract for finance etc but it's a store with goods I have already paid for and just picking up.

 

 


View this topic in a long page with up to 500 replies per page Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

Journeyman
1186 posts

Uber Geek


  #1715065 3-Feb-2017 16:39
Send private message

PB covers this in their privacy statement.

 

In particular:

 

What information does PB need to collect from you as a customer?

 

PB, in dealing with you as a customer, may need to collect and retain information that identifies you as a customer so that transactions can be carried out either online or personally. The information we may collect includes:

 

For establishing an account:

 

  • Name and address(es)
  • Contact telephone number(s) and email address(es)

For personal identification:

 

  • Photo ID – either NZ Driver’s licence, passport (NZ or foreign), or an NZ 18+ card (Note foreign driver’s licenses cannot be verified and are therefore not accepted)

 

 

Why does PB collect and retain personal information?

 

We use this information to undertake any dealings or transactions with you (see the Terms and Conditions for further details). Personal photo ID information may not be needed unless you need to personally pick up goods from any one of the PB stores, and we need to ascertain that the person picking up the goods is the correct person as per the transaction. We may take a copy of the identification supplied. This is also to protect your interest and security as a PB customer.

 

Personally, I think they should reconsider the situations in which they 'collect and retain' information for the purpose of picking an order. As others have pointed out, it should be enough for PB to sight the ID and not copy it. I see no benefit to PB in taking a copy other than to avoid a "he said/she said" situation if there is a dispute over whether the pickup was handed over to the correct person. In that situation, their privacy policy ought to be that they destroy copies of ID 30 days after the order is picked up.


View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.