Sent some Tim tams in the post to a friend for her birthday. The parcel went missing.
NZ Post won’t allow me claim based on their terms of carriage.

Which states you can only send at your own risk ...

Perishable items: any item that may spoil or decay, or has an expiry date of less than 6 months from the date of sending ie Food: donuts, mushrooms, bread, meat/poultry and fish.

I wouldn’t say Tim Tams spoil or decay and they certainly have a longer best before date than 6 months

Anyone had similar issues or care to weigh in?

Thanks.