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Topic # 150079 10-Jul-2014 17:48
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Just got


 

 

 

 

 

Hi Tripp,

 

We wanted to let you know about a privacy issue that has been reported by a YouShop customer. It appears that this user was able to see some limited account information in another YouShop user’s account after logging into the site.

 

We have taken immediate steps to further encrypt and protect your account information and our techies are working round the clock to ensure the problem is completely eliminated but as an added precaution we are temporarily restricting login access to the New Zealand Post online account until further notice.

 

We are confident the issue is restricted to a very small number of cases and no financial information has been divulged.

 

Please rest assured that any parcels you have in transit will be processed and delivered to you as normal and we are doing everything we can to get the login access to our site back up and running again as soon as possible.

 

We are really sorry for the inconvenience and if you have any concerns or questions, please contact our Customer Service Centre.

 

We will update you as soon as we have more information.

 

Thank you,

 

The YouShop team

 

 

 

 


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  Reply # 1086549 10-Jul-2014 17:53
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as seen on https://www.nzpost.co.nz/about-us/media-centre/important-information-account-holders

xpd

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  Reply # 1086638 10-Jul-2014 19:11
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Subject should be "had" :)





XPD / Gavin / DemiseNZ

 

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  Reply # 1086650 10-Jul-2014 19:29
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xpd: Subject should be "had" :)



still unable to login to my account here

"We're sorry, it is not possible to log in to NZ Post at this time."

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  Reply # 1086721 10-Jul-2014 20:50
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Hope they sort this quick, was planning on ordering some things today :(

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  Reply # 1086722 10-Jul-2014 20:52
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Trunks2: Hope they sort this quick, was planning on ordering some things today :(


you can still order and get stuff sent there

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  Reply # 1086732 10-Jul-2014 21:08
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nathan:
Trunks2: Hope they sort this quick, was planning on ordering some things today :(


you can still order and get stuff sent there


Yeah I think I'll order anyways, but I won't be able to pay until I can login.

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  Reply # 1086871 11-Jul-2014 06:48
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Yeah that's the problem, I've got stuff waiting to be paid for but can't make the payment because I can't log in, hopefully they can get this sorted out soon.

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  Reply # 1086925 11-Jul-2014 09:23
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I applaud them for taking down access whilst they fix the problem instead of trying to do it in the background and not tell anyone.




When you live your life on Twitter and Facebook, and are only friends with like minded people on Twitter and Facebook, you are not living in the real world. You are living in a narcissistic echo chamber.

 


My thoughts are my own and are in no way representative of my employer.


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  Reply # 1087007 11-Jul-2014 11:26
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Frustrating as I have a parcel sitting there that I want fairly quickly !

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  Reply # 1087040 11-Jul-2014 12:18
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I want to pay for some postage so I don't have to set foot in the post office (and get my discount)
Until I can sign in, that isn't happening.

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  Reply # 1087042 11-Jul-2014 12:21
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So I can still get items sent to their warehouse right?




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  Reply # 1087045 11-Jul-2014 12:23
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Yes you can, just won't be able to pay and have it sent to you until the website is up and running again.

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  Reply # 1087059 11-Jul-2014 12:42
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I just used them last week and noticed I could see track and trace details from someone else under my account... Didn't really bother me too much as it didn't show any delivery addresses but thought it odd.

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  Reply # 1087852 12-Jul-2014 20:26
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So they have finally gotten around to doing the fix! Youshop is up and running??

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  Reply # 1087866 12-Jul-2014 20:54
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Yep, I just paid for my package that arrived today.

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