Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


zaptor

745 posts

Ultimate Geek


#17015 8-Nov-2007 11:48
Send private message

Hi,

Anyone had any dealings with these guys in the past?

I'm currently dealing with them, and things are not so bright and rosey. I haven't brought a car off them - yet. However, trying to get my 100% money back guarantee is proving a little difficult.

Also, some of their online car auctions are a little dubious in terms of final auction pricing, however, that could just be shill bidding on the part of the auctioneer (then again?).

If everything turns to custard (which will be very shortly by the look of things), I can try the CGA disputes tribunal, and may start a blogg for the benefit of others.


Cheers.

Create new topic
nate
6473 posts

Uber Geek

Retired Mod
Trusted
Lifetime subscriber

  #94261 8-Nov-2007 13:14
Send private message

zaptor: I'm currently dealing with them, and things are not so bright and rosey. I haven't brought a car off them - yet. However, trying to get my 100% money back guarantee is proving a little difficult.


If you haven't bought a car off them yet, why are you trying to get money off them?  Do they owe you a deposit?



zaptor

745 posts

Ultimate Geek


  #94269 8-Nov-2007 13:39
Send private message

nate:
If you haven't bought a car off them yet, why are you trying to get money off them? Do they owe you a deposit?


Yep. Requested it over 2 weeks ago.

nate
6473 posts

Uber Geek

Retired Mod
Trusted
Lifetime subscriber

  #94271 8-Nov-2007 13:43
Send private message

Have you checked the fine print in the contract you would've signed?  Is there any escape clauses or procedures??



zaptor

745 posts

Ultimate Geek


  #94274 8-Nov-2007 13:51
Send private message
nate
6473 posts

Uber Geek

Retired Mod
Trusted
Lifetime subscriber

  #94619 10-Nov-2007 23:25
Send private message

In all my past experiences, it's a lot easier to get a mutually acceptable resolution when both parties come willingly to the table.  Could you contact vehiclesdirect and raise your concerns with them directly? 

If this doesn't work then I think you should take a good read of point 12 of their T&Cs, especially 12.1.3. Could you take your concerns to the Motor Vehicle Disputes Tribunal possibly? 

Alternatively, get your lawyer involved.

HTH.

zaptor

745 posts

Ultimate Geek


  #95004 13-Nov-2007 11:03
Send private message

nate: If this doesn't work then I think you should take a good read of point 12 of their T&Cs, especially 12.1.3. Could you take your concerns to the Motor Vehicle Disputes Tribunal possibly?


Sorry for the late reply.

Yep, looks like it's going to the Disputes Tribunal.

They run a website that makes it very quick and easy to transfer money from your credit card into their bank account - like any other online service or reseller, which is fine.
However, when it comes to transferring money - like a "refundable" deposit - from THEIR bank account into your account it's like getting blood out of a stone.

Cheers.

Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.