Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




8 posts

Wannabe Geek


# 175860 14-Jul-2015 10:38
Send private message

I purchase item from dx and it was shipped via Swedish post. It change the status to "arrived in NZ" on the 30th of June, it has been 2 weeks since the last update.

I have already contact dx and quote:"I'm afraid we're not able to connect Sweden Post . In fact, only China Post has right to connect Sweden Post. But International Post connects via letter, which usually takes one year so long time and receive no reply."

also NZ post: "The parcel has not been cleared through Customs New Zealand as yet and therefore has not been received by New Zealand Post."
"I am sorry, there is still no update from our scanning. It is just a matter of waiting for an update sorry. Please do still request that the sender commences the inquiry with Swedish Post as this is the correct method for a formal inquiry."

Is there anything I can do to find out what has happen to my parcel?
here is the tracking number: RE561581855SE

Filter this topic showing only the reply marked as answer Create new topic
5127 posts

Uber Geek
+1 received by user: 1432

Trusted
Microsoft

  # 1342859 14-Jul-2015 10:46
One person supports this post
Send private message

contact Customs?



8 posts

Wannabe Geek


  # 1342865 14-Jul-2015 10:52
Send private message

Is it appropriate to contact the custom directly? 

 
 
 
 


3344 posts

Uber Geek
+1 received by user: 1089

Trusted
Vocus

  # 1342869 14-Jul-2015 10:56
Send private message

2 weeks is not unusual, just wait another week or so before you start to worry.

12908 posts

Uber Geek
+1 received by user: 4316

Trusted
Lifetime subscriber

  # 1342887 14-Jul-2015 11:08
Send private message

Have you noticed any suspicious power company vans loitering around your address? Any signs of a covert entry?

They may have found your 'stuff'...!







8 posts

Wannabe Geek


  # 1342890 14-Jul-2015 11:14
Send private message

Geektastic: Have you noticed any suspicious power company vans loitering around your address? Any signs of a covert entry?

They may have found your 'stuff'...!


well, my neighbor have 2 dogs the size of bear running around our driveway. don't think they want to come near them.

1270 posts

Uber Geek
+1 received by user: 166


  # 1343205 14-Jul-2015 17:55
Send private message

feletoch:
here is the tracking number: RE561581855SE


Other tracking systems often give better results than NZ Post's poor excuse for one.

http://www.17track.net/en/result/post-details.shtml?nums=RE561581855SE


Shows it arrived in NZ on the 30th, and then on the 6th of July it looks like it went to processing... I half wonder if it got redirected and actually went to Stockholm.

2015-07-06 17:54 The shipment item is under transportation, The item has arrived from abroad to Posten´s international terminal for sorting

2015-07-06 17:54 Stockholm utr, The item has arrived from abroad to Posten´s international terminal for sorting

2015-06-30 13:14 NEW ZEALAND, The item has arrived at the international terminal in the destination country for sorting




---
James Sleeman
I sell lots of stuff for electronic enthusiasts...


Mad Scientist
20367 posts

Uber Geek
+1 received by user: 2778

Trusted
Lifetime subscriber

  # 1343239 14-Jul-2015 18:52
Send private message

It hasn't arrived.

07-06 is 6 July
06-30 is 30 june




Swype on iOS is detrimental to accurate typing. Apologies in advance.


 
 
 
 




8 posts

Wannabe Geek


  # 1344483 15-Jul-2015 10:04
Send private message

hmm, looks like the parcel has arrival at nz than shipped back. is there a reason why it does that? Is the item prohibited?
The parcel contain a headphone amp, not sure if the internal battery was cause.

BDFL - Memuneh
63652 posts

Uber Geek
+1 received by user: 14110

Administrator
Trusted
Geekzone
Lifetime subscriber

  # 1344487 15-Jul-2015 10:12
One person supports this post
Send private message

A battery wouldn't prevent it going through customs. You will have to ask DX for your money back as it seems the item has been returned.





2514 posts

Uber Geek
+1 received by user: 541
Inactive user


  # 1344563 15-Jul-2015 12:23
Send private message

feletoch: Is it appropriate to contact the custom directly? 


Yes, I did this with as much information I could. They e-mailed me the invoice to pay and were exceptionally helpful in getting my bits and pieces delivered.

The other option is to wait for the GST/Tax invoice to arrive via post.

2854 posts

Uber Geek
+1 received by user: 1394

Lifetime subscriber

  # 1344671 15-Jul-2015 13:26
Send private message

Chinese suppliers ship stuff containing batteries via Stockholm (something to do with shipping regulations). Assuming the tracking information above was correct, I'm guessing there was a screw-up, and it went to Stockholm via NZ rather than NZ via Stockholm.


Mad Scientist
20367 posts

Uber Geek
+1 received by user: 2778

Trusted
Lifetime subscriber

  # 1344675 15-Jul-2015 13:31
Send private message

there is a small chance the shipping number was recycled inappropriately (too fast - should leave a few years gap) and it is showing tracking info for 2 different parcels. why would a NZ sorting centre send it to Stockholm?




Swype on iOS is detrimental to accurate typing. Apologies in advance.


Mad Scientist
20367 posts

Uber Geek
+1 received by user: 2778

Trusted
Lifetime subscriber

  # 1344677 15-Jul-2015 13:32
Send private message

otherwise I expect it to come back to NZ at some stage... but yes try to get your money back for now




Swype on iOS is detrimental to accurate typing. Apologies in advance.


Filter this topic showing only the reply marked as answer Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35


5G uptake even faster than expected
Posted 12-Jun-2019 10:01


Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24


Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24


Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10


Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.