Amazon: "Sorry, we can't deliver this item to New Zealand"

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Oubadah

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Topic # 190980 18-Jan-2016 21:26

What's the deal with this? Why is it so inconsistent? It's inconsistent between items (one box set of LOTR will ship, another wont), and also over time for the same item. I was looking at a Blu Ray on Amazon UK just last week, and when I went back to purchase it today "Sorry, we can't deliver this item to New Zealand". The message was never there before. Another example is the phone case I purchased a few months ago. When I went back to purchase another identical item "Sorry, we can't deliver this item to New Zealand". I even went to the old order an used the reorder button to be 100% sure it was the same one. Even more absurd was the fact that other colour options for the exact same item were available for shipping to NZ. They were all the same price, sold by the same outfit, and fulfilled by Amazon.

jpoc

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Reply # 1474200 18-Jan-2016 22:04

On the same day, two people can look at the same item and one gets "this item can be shipped to Auckland" and the other is turned away.

There must be some algorithm behind if all rather than hard settings.

Batwing

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Reply # 1474241 18-Jan-2016 22:38

Yup I even have an item on the way that now shows unable to ship to NZ if I revisit the site.

It's actually my second choice as the one I wanted initially would ship, but I didn't have my card on me at the time I found it, went back to buy it later that day and it had changed to unable to ship.

Geektastic

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Reply # 1474242 18-Jan-2016 22:43

It's just blx is what it is..!

richms

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Reply # 1474282 19-Jan-2016 01:45

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I assked someone in a bit more know about Amazon and its to do with where the stock is, not all of the logistic centers are set up for sending internationally, so if that's all that the stock is in at that time, it will not let it get shipped.

Richard rich.ms

timmmay

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Reply # 1474295 19-Jan-2016 07:04

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Can be manufacturer restrictions. You even find sometimes one color of a product will ship to NZ but another color won't. This is why youship and shipitto (a more professional but more expensive service) are useful.

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Behodar

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Reply # 1474306 19-Jan-2016 07:46

Once I tried to buy something and got "cannot be shipped to NZ" so I added my Youshop address to my account, went to try again... and suddenly it could be shipped directly.

Linuxluver

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Reply # 1474661 19-Jan-2016 14:12

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Oubadah: What's the deal with this? Why is it so inconsistent? It's inconsistent between items (one box set of LOTR will ship, another wont), and also over time for the same item. I was looking at a Blu Ray on Amazon UK just last week, and when I went back to purchase it today "Sorry, we can't deliver this item to New Zealand". The message was never there before. Another example is the phone case I purchased a few months ago. When I went back to purchase another identical item "Sorry, we can't deliver this item to New Zealand". I even went to the old order an used the reorder button to be 100% sure it was the same one. Even more absurd was the fact that other colour options for the exact same item were available for shipping to NZ. They were all the same price, sold by the same outfit, and fulfilled by Amazon.

Amazon source their stuff from other businesses behind the curtain. If the particular business that will supply the item you want won't ship outside the US, then you have to use YouShop (slow, cheap, some effort required) or Comgateway.com (fast, DHL, not as cheap) or some other.

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DeepBlueSky

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Reply # 1474677 19-Jan-2016 14:19

I agree with, Linuxluver Amazon is a sort of Trade-Me in that it facilitates transactions for companies acting as a shop window, of course it sends huge amounts of its own inventory as well.

Sometimes if you read the comments people complain of fake this or that just assuming the order is fulfilled by Amazon and its not.

Anyway this is why you get all these inconsistencies with Won't Ship / Will Ship.

Jaxson

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Reply # 1474683 19-Jan-2016 14:23

Yeah there are a lot of other suppliers on there, but the fulfilled by Amazon designation usually suggests they own a fair bit of the delivery process.

Frustrating I know and it would be better if it could be more consistent or easily filterable. I've had varying experiences with their search filters...

richms

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Reply # 1474687 19-Jan-2016 14:27

Im not sure where the line between buying off amazon and buying off someone else but fulfilled by amazon is. The things I have had direct shipped have always been amazon something export as the seller. Things to the reshippers have been other names so its all so confusing really.

TBH aliexpress is easier I find.

Richard rich.ms

sbiddle

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Reply # 1474738 19-Jan-2016 16:01

Lots of Amazon products are not supplied by Amazon and not shipped from their logistics centres. My understanding (which is similar to what richms posted) is that not all support international shipping, and depending on what you're looking at will depend on what logistics centres have stock.

BrentR

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Reply # 1474749 19-Jan-2016 16:24

It's been interesting looking at replacement trail running shoes on Amazon that aren't available in this part of the world, how going between sizes changes whether or not they'll be shipped here or not (obviously due to different stockists having differing sizes in stock), but then also the price difference for the same shoe across the sizes.

sbiddle

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Reply # 1474761 19-Jan-2016 16:35

BrentR: It's been interesting looking at replacement trail running shoes on Amazon that aren't available in this part of the world, how going between sizes changes whether or not they'll be shipped here or not (obviously due to different stockists having differing sizes in stock), but then also the price difference for the same shoe across the sizes.

I got a new pair of running shoes last week while in the US and noticed the same thing - pricing differed across every single size despite them all being sold and fulfilled by Amazon!

I've also noticed pricing change on almost a daily basis both up and down for products. I'm not sure whether Amazon do any form of dynamic pricing based on viewing/cookies which is common with some hotel chains.