Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


65 posts

Master Geek
+1 received by user: 1


Topic # 202000 13-Sep-2016 11:56
Send private message

I've had a parcel "held for clearance" by customs for a week now. It was a $90 clothing order, so there is no reason for it to be held. I opened a case with NZ Post and gave them the invoice, which they sent to the Mail Centre to investigate, but they have not responded and NZ Post say they can't help me further unless they get a response from them.

 

Customs aren't interested in dealing with it as I have not received a letter to pay the gst+duty for it's release, but I am not going to receive a letter as the items were only $90 value, so that's no help.

 

I've never had items held for more than a day before being released, so I am not sure what to do at this point. Does anyone have any ideas? I feel like a week considering there has been no public holidays or anything to create a hold up, is an unnecessary time to hold it.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
3343 posts

Uber Geek
+1 received by user: 1089

Trusted
Vocus

  Reply # 1628483 13-Sep-2016 11:58
2 people support this post
Send private message

It happens.  Every so often a shipment gets flagged for a more thorough examination.  There is nothing you can do but wait.




65 posts

Master Geek
+1 received by user: 1


  Reply # 1628487 13-Sep-2016 12:06
Send private message

Oh ok. I guess I will just have to keep waiting then. Getting impatient!


BTR

1484 posts

Uber Geek
+1 received by user: 443


  Reply # 1628488 13-Sep-2016 12:07
3 people support this post
Send private message

Is the clothing a legit brand i.e. Nike or Adidas or cheaper versions from china? If they are counterfeit you might not get them at all. 


14217 posts

Uber Geek
+1 received by user: 2572

Trusted
Subscriber

  Reply # 1628494 13-Sep-2016 12:18
Send private message

Clothes are subject to both duty and GST. According to "What's my Duty" it's $9 duty and $14.85 GST, total $23.85. So you may get a bill, or you may just be unlucky.





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


3444 posts

Uber Geek
+1 received by user: 955


  Reply # 1628501 13-Sep-2016 12:24
Send private message

timmmay:

 

Clothes are subject to both duty and GST. According to "What's my Duty" it's $9 duty and $14.85 GST, total $23.85. So you may get a bill, or you may just be unlucky.

 

But its  under the De Minimis level of $60 so they will not charge the Duty or GST


14217 posts

Uber Geek
+1 received by user: 2572

Trusted
Subscriber

  Reply # 1628506 13-Sep-2016 12:55
Send private message

They probably won't... I don't think there's anything that says they can't.





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


3821 posts

Uber Geek
+1 received by user: 1248


  Reply # 1628512 13-Sep-2016 13:04
Send private message

wellygary:

 

timmmay:

 

Clothes are subject to both duty and GST. According to "What's my Duty" it's $9 duty and $14.85 GST, total $23.85. So you may get a bill, or you may just be unlucky.

 

But its  under the De Minimis level of $60 so they will not charge the Duty or GST

 

 

I had a feeling that certain items such as clothing were not exempt. 

 

It could be possible that customs is waiting for the OP to pay the duty before releasing.  I'd call the delivery agent. 

 

This happened to me once. I had to register for a customs number and pay GST and/or duty. 

 

 

 

 


222 posts

Master Geek
+1 received by user: 81


  Reply # 1628513 13-Sep-2016 13:07
Send private message

I was buying quite a few items from overseas with no problems, then suddenly one of my deliveries (containing only baseball caps) was held and inspected by customs and delayed for nearly 3 weeks.  No idea why it took so long - when I finally received it was resealed with a message that customs had opened and inspected it.  Never had any delays like this since so possibly they just selected the package at random.

 

 




65 posts

Master Geek
+1 received by user: 1


  Reply # 1628517 13-Sep-2016 13:12
Send private message

BTR:

 

Is the clothing a legit brand i.e. Nike or Adidas or cheaper versions from china? If they are counterfeit you might not get them at all. 

 

 

 

 

It's legit, it's an order from Boohoo, which I think is a UK clothing retailer. Quite weird though... I just found someone on twitter who has had their order from Boohoo held for clearance too since the exact same day and timestamp as my tracking.




65 posts

Master Geek
+1 received by user: 1


  Reply # 1628520 13-Sep-2016 13:15
Send private message

surfisup1000:

 

wellygary:

 

timmmay:

 

Clothes are subject to both duty and GST. According to "What's my Duty" it's $9 duty and $14.85 GST, total $23.85. So you may get a bill, or you may just be unlucky.

 

But its  under the De Minimis level of $60 so they will not charge the Duty or GST

 

 

I had a feeling that certain items such as clothing were not exempt. 

 

It could be possible that customs is waiting for the OP to pay the duty before releasing.  I'd call the delivery agent. 

 

This happened to me once. I had to register for a customs number and pay GST and/or duty. 

 

 

 

 

 

 

 

 

What's my duty says the amount due is $0 and NZ Post said I shouldn't have to pay anything and gave my invoice to them, but then I never heard anything again.


3444 posts

Uber Geek
+1 received by user: 955


  Reply # 1628534 13-Sep-2016 13:42
Send private message

timmmay:

 

They probably won't... I don't think there's anything that says they can't.

 

 

Except NZ Customs have stated they will not collect under $60 as this is the De minimis level set under the Customs and Excise Regulations 1996., it cannot be changed on a whim of customs, only by the Minister after public consultation.

 

"Where the duty/GST liability is less than $60.00, these charges will not be collected except for alcohol and tobacco products."

 

http://www.customs.govt.nz/features/charges/fees/Pages/default.aspx

 

 


31 posts

Geek
+1 received by user: 1


  Reply # 1628540 13-Sep-2016 13:53
Send private message

I have the same thing happening at the moment with a pair of running socks coming from Amazon... cost all of NZ$40 incl shipping. The UPS tracking has been waiting for customs clearance since 11am last tuesday.

 

Strangely, a more expensive order of clothes from Wiggle.co.uk made last Monday arrived in NZ yesterday and was delivered today. 

 

The combined total GST of both orders is still under $60.


27146 posts

Uber Geek
+1 received by user: 6579

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1628584 13-Sep-2016 14:17
One person supports this post
Send private message

surfisup1000:

 

wellygary:

 

timmmay:

 

Clothes are subject to both duty and GST. According to "What's my Duty" it's $9 duty and $14.85 GST, total $23.85. So you may get a bill, or you may just be unlucky.

 

But its  under the De Minimis level of $60 so they will not charge the Duty or GST

 

 

I had a feeling that certain items such as clothing were not exempt. 

 

It could be possible that customs is waiting for the OP to pay the duty before releasing.  I'd call the delivery agent. 

 

This happened to me once. I had to register for a customs number and pay GST and/or duty. 

 

 

 

 

 

 

Clothing isn't exempt but the duty levels are higher. The consequence of this is that you can get to the $60 level very quickly, and from memory it's around NZ$225 where this kicks in. Suddenly a $225 purchase ends up costing another $110 once MPI and EITF fees are added.

 

 


14408 posts

Uber Geek
+1 received by user: 1885


  Reply # 1631809 16-Sep-2016 14:48
Send private message

Hold ups occur. All you can do is wait.


2495 posts

Uber Geek
+1 received by user: 1219

Lifetime subscriber

  Reply # 1631812 16-Sep-2016 14:56
6 people support this post
Send private message

They usually do this to give them time to organise Search Warrants and the Police and other people they need when they're going to raid a known drug importer.

 

 


 1 | 2 | 3
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.