My flatmate had a package delivered(left in letter box) but wasn't there when he went to retrieve it. He raised this with Fastways(useless) and then to Amazon. Amazon said a police report needed to filed before they would investigate.
He filed the police report online and sent the PDF of the report he received to Amazon who are refusing to accept it.
- The report doesn't list the actual item stolen it just says theft of item under $500 or something like that
- They say they wont accept a pdf, it need to be a clickable link to the report
He may be able to get the report to list the actual items but the police don't provide a link the report they email a PDF.
Has anyone else had to do this?