Level 2 Retail Shopping

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Rickles

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#270549 14-May-2020 13:09

This on behalf of a large group of elderly -

Many retail sites are now saying they are open, and along with the expected safety measures say they will 'collect contact information'.

One site says they will have a QR code available for this …. many of the people I advise will not know what or how QR scanning works 😁

Presumably the QR setup requires a person to take a photo, run it through the QR app … and then what? Is it an online form or does it expect to pick up name and address etc off the phone/tablet?

Does anyone know if stores are also running 'written details' forms as well?

Tks all.

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#2483748 14-May-2020 13:17

Most of the camera apps these day will simply read a QR natively and then open the browser to the appropriate URL that wants a name, phone, email etc

But pretty much all of the places I have seen using QR check-ins also have a pen and paper option (It may pay to takt your own pen)

The sooner the Govt picks a digital contact tracing options that hopefully will do either NFC, BT or QR checkins the better, otherwise its every small retailer for themselves....

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Rickles

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#2483751 14-May-2020 13:20

@wellygarry … thank you.

NPCtom

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#2483954 14-May-2020 18:56

wellygary:

Most of the camera apps these day will simply read a QR natively and then open the browser to the appropriate URL that wants a name, phone, email etc

But pretty much all of the places I have seen using QR check-ins also have a pen and paper option (It may pay to takt your own pen)

The sooner the Govt picks a digital contact tracing options that hopefully will do either NFC, BT or QR checkins the better, otherwise its every small retailer for themselves....

Honestly we need an NFC solution implemented as soon as possible. Nearly every phone supports it and it's as simple as holding your device near an NFC terminal.

Handle9

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#2483956 14-May-2020 18:58

wellygary:

Most of the camera apps these day will simply read a QR natively and then open the browser to the appropriate URL that wants a name, phone, email etc

But pretty much all of the places I have seen using QR check-ins also have a pen and paper option (It may pay to takt your own pen)

The sooner the Govt picks a digital contact tracing options that hopefully will do either NFC, BT or QR checkins the better, otherwise its every small retailer for themselves....

Some camera apps support them - it's pretty hit and miss on the android side. Many phones will need a 3rd party QR code reading app.

All iOs phones support this natively from the camera app.

hio77

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#2483967 14-May-2020 19:27

NPCtom:

wellygary:

Most of the camera apps these day will simply read a QR natively and then open the browser to the appropriate URL that wants a name, phone, email etc

But pretty much all of the places I have seen using QR check-ins also have a pen and paper option (It may pay to takt your own pen)

The sooner the Govt picks a digital contact tracing options that hopefully will do either NFC, BT or QR checkins the better, otherwise its every small retailer for themselves....

Honestly we need an NFC solution implemented as soon as possible. Nearly every phone supports it and it's as simple as holding your device near an NFC terminal.

I've pushed NFC for solutions like this so much. it pains me to see people having to scan QR codes! it's just tacky....

Basically every smart phone has a camera and can run a QR app though, not so much a NFC chip.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Rust

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#2483969 14-May-2020 19:31

I shopped at Bunnings and at Mitre10 today. Bunnings were requiring customers to fill in a contact tracing form upon entering (pen and paper), whereas Mitre10 required nothing.

Did not see any mention of any electronic forms of contact tracing, but then I wasn't looking for it either.

Wakrak

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#2484029 14-May-2020 19:55

Every store I went to in Hamilton today required you to either login using the QR code (cafe), or write down your details.

Cafe, officeMax, 3 different opshops, pharmacy, and Noel Leemings. All had a table at the front door with a book and pen (or QR code) and hand sanitizer.

Probably had 50 layers of hand sanitizer on at the end of the day.

The barbers and banks were chocka.

old3eyes

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#2484031 14-May-2020 19:57

This whole contact tracing at retail stores and restaurants is a bit of a crock considering you can walk in and out of a supermarket, see more people and touch more surfaces with no contact tracing.

Regards,

Old3eyes

Oldmanakbar

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#2484039 14-May-2020 20:13

old3eyes: This whole contact tracing at retail stores and restaurants is a bit of a crock considering you can walk in and out of a supermarket, see more people and touch more surfaces with no contact tracing.

It is because you are moving around and not staying in the same place for long with reasonable spacing.

At a restaurant you are sitting down in the same place, with the same airflow for anywhere up to two hours. You are vastly more likely to get it at somewhere like a cafe or restaurant then shopping at new world.

scuwp

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#2484059 14-May-2020 21:22

It is also recommended you keep a record of your own movements/contacts just in case. I am reluctant to rely on retailers to do this, we should each take some personal responsibility here.

Lazy is such an ugly word, I prefer to call it selective participation

gmball

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#2484062 14-May-2020 21:29

Many elderly do not even own a mobile phone, and many people own a mobile phone without a camera.

I think stores will need to have a paper version as an alternative to any app they want to use.

JaseNZ

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#2484065 14-May-2020 21:32

We went to the mall today at Eastgate here in chch and only came across one of the shops requiring contact information in the form of a sign in sheet going in and a sign in sheet going out the rest just had a sign at the front entrance quoting the social distancing requirements.

Ding Ding Ding Ding Ding : Ice cream man , Ice cream man

nzkiwiman

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#2484344 15-May-2020 11:44

I thought all businesses needed to keep some form of contact register, but I saw one of the COVID adverts last night and it mentioned that retail stores did not need to keep records; and this is confirmed on the COVID19 website

Retail

Retail businesses:

need to keep customers 2 metres apart
do not need to keep records of customers to enable contact tracing.

Keep contact tracing records of anyone who will have close interaction for example workers, contractors or customers. Retail businesses are not required to keep contact tracing records.

However, hospitality and "close personal contact" businesses do ..

MurrayM

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#2484391 15-May-2020 12:38

I had a phone call from my father this morning. He had visited a Subway yesterday and they had asked him to scan a QR code but he didn't know how to do that on his phone, so they ended up manually writing his details down. He asked "how do these QR codes things work?" and I suggested he install Google Lens on his phone and use that. The Google Playstore has hundreds of QR scanning apps but most of the ones I looked at were pushing ads, whereas Google Lens has no ads and has the advantage that it can be used for looking up other things as well.

I'm under the impression that most/all of these QR codes for contact tracking just send you to a website where you have to enter your details. Is that right? I worry about the privacy implications in that. I'm sure many shops will be gleefully thinking that they can build a mailing list from all of the details they're collecting!

As for NFC and iPhones, I thought Apple doesn't allow NFC to be used in non-Apple apps? Or has that changed?

outdoorsnz

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#2484432 15-May-2020 13:12

MurrayM:

I had a phone call from my father this morning. He had visited a Subway yesterday and they had asked him to scan a QR code but he didn't know how to do that on his phone, so they ended up manually writing his details down. He asked "how do these QR codes things work?" and I suggested he install Google Lens on his phone and use that. The Google Playstore has hundreds of QR scanning apps but most of the ones I looked at were pushing ads, whereas Google Lens has no ads and has the advantage that it can be used for looking up other things as well.

I'm under the impression that most/all of these QR codes for contact tracking just send you to a website where you have to enter your details. Is that right? I worry about the privacy implications in that. I'm sure many shops will be gleefully thinking that they can build a mailing list from all of the details they're collecting!

As for NFC and iPhones, I thought Apple doesn't allow NFC to be used in non-Apple apps? Or has that changed?

Android phones with google assistance can do it. You just hold down the home button and then press the QR icon. Some newer photo apps allow you to scan also.

QR codes are simply a way to embed text / links.

From what I've seen in the news, there are a bunch of companies pushing apps to stores etc, which to work best, requires the customer to install given app. Having to goto a URL link sounds clunky!

It is meant to be anonymised data, but I bet you with the rush, there will be data breaches.

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