Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

6344 posts

Uber Geek
+1 received by user: 401

Lifetime subscriber

# 36196 21-Jun-2009 22:00
Send private message

Paul Holmes recently hosted an awards night for Air New Zealand staff for long service, and for staff who had gone the extra mile for their customers.

A really good read, the last story about Joe Reich restores my faith in ordinary people going well beyond their job description for customers.

Create new topic
1664 posts

Uber Geek
+1 received by user: 283


  # 227222 21-Jun-2009 23:01
Send private message

A good read, thanks for the share

3000 posts

Uber Geek


  # 227226 21-Jun-2009 23:25
Send private message

Used Airnz for flights up to Auckland this weekend, really good service as always have and could check in a bag free. Happy to pay the extra for the experience and innovation.

Accommodation hassles on the other hand is going to end up in court. Thanks for giving my personal details to a third party.


185 posts

Master Geek
+1 received by user: 13

  # 227244 22-Jun-2009 08:08
Send private message

This article was a really good read, thanks for posting it.

Air NZ has always been my airline of choice since I moved here, whether domestic or international, and I also love the technology (used Mpass for the first time last week, what a great tool Laughing) and the staff, they've  always been great when I travelled. I've experienced low cost airlines in Europe and don't really fancy having to travel on them here and get charged lol

I know pretty well one of the people who were awarded (Penny Howard), she's an awesome person so I can just imagine how she dealt with the baby and his family.

732 posts

Ultimate Geek
+1 received by user: 7


  # 227278 22-Jun-2009 09:48
Send private message

thanks for posting the link. Its good to know Air New Zealand management appreciate exceptional work from their staff

that would be an ecumenical matter

111 posts

Master Geek

  # 228077 24-Jun-2009 19:37
Send private message

awsm article dude, thanks for sharing

6434 posts

Uber Geek
+1 received by user: 1571

  # 228170 25-Jun-2009 08:59
Send private message

If AirNZ goes the extra mile, does that mean they miss the gate when they land and you have to walk along the runway when you disembark? :D

Phil Gale
1108 posts

Uber Geek
+1 received by user: 45

Red Jungle

  # 228189 25-Jun-2009 10:03
Send private message

Talking to my Mum (who lives in the UK) this morning. She had just booked her holiday over here through AirNZ - all done via a free Skype call to an actual genuinely helpful and pleasant CSR who was actually in New Zealand (rather than in some outsourced call-centre).

She found the whole experience very pleasant, and is very much looking forward to flying with them.

Red Jungle: we make fantastic software

RSS  Twitter  Facebook  Skype

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07

Techweek starting around NZ today
Posted 20-May-2019 09:52

Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00

New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30

Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11

Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23

Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11

Vodafone New Zealand sold
Posted 14-May-2019 07:25

Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25

Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39

Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25

Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13

The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41

Nokia 9 PureView available in New Zealand
Posted 6-May-2019 09:06

Motorola Solutions joins local partners to deliver advanced communications network in New Zealand
Posted 30-Apr-2019 21:50

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.