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A week ago I won an auction on Trademe for New Linksys Wireless Router N Rangeplus for $145.00 (reserve met). When I got the goods this morning, it wasn't new, the box wasn't seal, no plastic wrap, the items are on in plastic bag nor bubble wrap. The document and CD part was opened and torn.
I email the seller quickly asking for explaination, and the reply I got was
"It has been checked and opened up. We demonstrated to customer that cancelled after.
It is brand new."
For me that is an ex demo not NEW as mentioned in Auction. I told seller that the item is going to be given as a present so I really a new one. And this is the respond from seller:
"Sorry ? it is brand new. See what you can do to make it look ok.
I have a sealer here for plastic wrapping."
I then request for a NEW one to be sent and I will send this ex demo one back. (I left exactly the same message as in email on his feedback). The reply was:
"Can do mate, you will have to pay extra for it then. You got a bargen.
RRP (ex. GST) RRP (inc. GST)
177.73 199.95
Send the one back now and I get you another one.
You paid $145.00
New one is 199.00
Difference is $54.00
I will let you know when it is ready for you to pay the difference."
And followed by
"By the way let me know very quickly as I have other watchers interested in the product."
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