Wondering if anyone has ever struck this?
I booked and paid for Jetstar flights to the land of Oz last year in response to a "sale" (do actual genuine real sales even exist any more?).
I was happy with the price - return flights for two to Brissy (from Chch) for $617NZD.
A few days later I thought "wheres my confirmation from Jetstar?" so I rang, found the booking and they "resent" the confirmation as I'd "not received" the first one (Xtra email address, check Spam folder daily, don't usually lose emails).
The problem is that this confirmation contains an unpaid amount of $199 which didn't appear at any time during the booking process. I thought maybe I'd gone mad so I checked the saved webpage (yes I'm a cynic sometimes...) and lo and behold, the total amount agreed and confirmed as paid on that page was $617NZD.
Jetstar are diabolical to get hold of, obviously I'll keep trying but I was wondering if this was an isolated incident or am I just being naive? My interest was piqued after the 3news item on the lady who caught out Avis.
Any wisdom appreciated!!