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Topic # 59673 9-Apr-2010 01:41
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Why does Ticketek charge you $5 to print out your own tickets, surely this should be free?



I notice more and more places are doing this, why charge me when I'm saving you money?

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  Reply # 316398 9-Apr-2010 02:43
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Same thing applies to Venue Pickup.. re: Armageddon.. i paid $8 for the priviledge of pre-purchasing tickets, which i found out on the day i could've brought for the price not including the extra $8 on top.. was very gutted.




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  Reply # 316405 9-Apr-2010 06:39
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Isn't that how they make money?
It's a booking fee and the cheapest way to get a ticket from them.
Or have they already included a booking fee somewhere else?




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  Reply # 316408 9-Apr-2010 07:06
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Booking fees are always added aswell.

I can only assume that they are not wanting to negatively affect their booking agents NZ wide. As if they lost them, that would be a lot of free afvertising lost also. Ie, no billboards etc

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  Reply # 316414 9-Apr-2010 08:07
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What a rip

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  Reply # 316465 9-Apr-2010 10:28
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gtxboyracer: Same thing applies to Venue Pickup.. re: Armageddon.. i paid $8 for the priviledge of pre-purchasing tickets, which i found out on the day i could've brought for the price not including the extra $8 on top.. was very gutted.


Eh, I'd pay eight bucks just to get past the absolutely MASSIVE queue outside the ChCh one. Missed out on meeting Paul McGann and had to go the next day.




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  Reply # 316486 9-Apr-2010 12:08
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I had similar gripe recently buying a family ticket to take kids to movies...

Looked at Hoyts - $38 for 1 Family ticket (1 ticket for 2 adults, 2 children) incurs FOUR booking fees, i.e. 4 x $1 booking fees for ONE ticket. Total cost $42.

Skycity cinemas family ticket is $40, but no booking fee.
We went to Skycity!

Screw you Hoyts!

Cheers,
Joseph



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Reply # 316525 9-Apr-2010 13:35
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freitasm: Nate, you know what happened to the last guy who complained about "exhorbitant fees" here...


LOL!

(anyone who doesn't understand, he was banned after he couldn't understand anyone else's view point and posted a link to some pretty nasty stuff)

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  Reply # 316530 9-Apr-2010 13:45
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freitasm: Nate, you know what happened to the last guy who complained about "exhorbitant fees" here...


Difference being it's pretty hard to avoid these fee's by going elsewhere, when Ticketek are the only booking agent selling the tickets ;)

But yeah that other guy was just after some kind of rebellion against TradeMe it would seems.

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  Reply # 316532 9-Apr-2010 14:01
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The $5 includes the ticketek service fee in this case, right? In your example, you're saving $3 by printing the ticket yourself (compared to venue pickup/mail). Do you expect ticketek to sell you the tickets for free?!

For ticketmaster, there's no charge for printing your own, venue pickup or regular mail (but beware GA) but there is also a separate service fee. In this case you really are being ripped off printing your own. You save nothing over venue pickup/mail!

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  Reply # 316539 9-Apr-2010 14:15
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nate: Why does Ticketek charge you $5 to print out your own tickets, surely this should be free?


Because they can,

http://www.wired.com/epicenter/2009/02/ticketmaster-an/

http://www.independent.co.uk/arts-entertainment/theatre-dance/news/ripoff-ticket-agencies-are-out-of-control-says-top-producer-758153.html


Ticket agencies are up there with "budget" airlines in their application of addon fees/charges,

Ryan air now charge you for a pee



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Reply # 316605 9-Apr-2010 16:02
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bazzer: The $5 includes the ticketek service fee in this case, right? In your example, you're saving $3 by printing the ticket yourself (compared to venue pickup/mail). Do you expect ticketek to sell you the tickets for free?!

For ticketmaster, there's no charge for printing your own, venue pickup or regular mail (but beware GA) but there is also a separate service fee. In this case you really are being ripped off printing your own. You save nothing over venue pickup/mail!


Fair comment, I would assume though that in me printing the ticket out, I save them having to have a staff member on the counter, waiting for people to collect their tickets.  Surely ticketmaster are making their money off a % of the sale of every ticket?

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  Reply # 316638 9-Apr-2010 17:54
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wellygary:
nate: Why does Ticketek charge you $5 to print out your own tickets, surely this should be free?


Because they can,

http://www.wired.com/epicenter/2009/02/ticketmaster-an/

http://www.independent.co.uk/arts-entertainment/theatre-dance/news/ripoff-ticket-agencies-are-out-of-control-says-top-producer-758153.html


Ticket agencies are up there with "budget" airlines in their application of addon fees/charges,

Ryan air now charge you for a pee


Difference here is you can pee before you hop on the plane and save money.

IMHO all service fees should be included in the ticket price.

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  Reply # 316675 9-Apr-2010 21:12
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bazzer: The $5 includes the ticketek service fee in this case, right? In your example, you're saving $3 by printing the ticket yourself (compared to venue pickup/mail). Do you expect ticketek to sell you the tickets for free?!


By having clients buying online Ticketek are saving themselves on staffing and other overheads; they should not be charging.  As ticket agent they will be also be paid by the event organiser.

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  Reply # 316684 9-Apr-2010 22:17
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It seems like a bit of a rort. Last time i bought tickets, it was cheaper to buy them in person at the kiosk in the mall - $6 service charge and got the tickets straight away. It's not quite right when you have to pay extra to buy online versus stand in line!

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