Current ATM card skimming scam

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gzt

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# 99804 27-Mar-2012 20:45

The known compromised machines were machines belonging to ANZ in Takapuna, Howick, Parnell & Ponsonby.

The Herald is reporting other locations, but there has been no confirmation or denial on those from the banks yet.

For some reason there is no mention of the starting date of these cases - that would be helpful for checking statements.

http://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=10794824

Some of the fraudulent withdrawals reported were actually quite small, but maybe that is all that was in those accounts at the time or it was the final amount left after previous fraudulent withdrawals.

Anyone affected by other machines than the ones confirmed?

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# 600975 27-Mar-2012 20:51

Mate at work got done ANZ customer, card last used Auckland downtown food court

$3800 worth of withdrawals done in Amsterdam, He showed me all the transactions online today

John

johnr

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# 600978 27-Mar-2012 20:59

I must add ANZ did refund the money within 48 hours

sbiddle

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# 600979 27-Mar-2012 21:00

ANZ spent big $$ last year on a new CCTV deployment covering every ANZ and national ATM. It'll be interesting to see how long it takes until we see some footage - they surely must have footage of all these devices being fitted.

johnr

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# 600981 27-Mar-2012 21:02

My example above was in a food court in downtown Auckland Westfield up stairs sounds like a inside job to me.

nigelj

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# 600989 27-Mar-2012 21:17

johnr: My example above was in a food court in downtown Auckland Westfield up stairs sounds like a inside job to me.

Did he use any of the other machines targeted? NZ Herald printed in today's paper that the 'attacks'/skimming seem to have begun mid-late Feb - I think that was the Takapuna one, both the ANZ/National bank ATMs I'm aware of (one just between ASB & the escalators to The Warehouse) and the NBNZ ATM by the escalators in the Foodcourt, are kinda high traffic locations, (although who wouldn't turn a blind eye to someone in say a Chubb/Armourguard uniform messing with an ATM?).

That said, I remember from when I was a NBNZ customer, the foodcourt machine was often surrounded by hoardings (charities, and other displays), so maybe not as high traffic/observation as other locations.

n.b. Also appears from my take on the articles, that they (police/ANZ) suspect that the skimmer devices go back to Asia (or wherever) before the data is offloaded and used, so last location won't always point to the right machine.

gzt

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# 600990 27-Mar-2012 21:19

johnr: My example above was in a food court in downtown Auckland Westfield up stairs sounds like a inside job to me.

Is it not more likely the card was skimmed at a cash machine elsewhere, prior to using the card at the foodcourt?

johnr

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# 601000 27-Mar-2012 21:31

gzt:
johnr: My example above was in a food court in downtown Auckland Westfield up stairs sounds like a inside job to me.

Is it not more likely the card was skimmed at a cash machine elsewhere, prior to using the card at the foodcourt?

That was the only money machine he had used in a few weeks if I remember correct, Will check tomorrow

John

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# 601005 27-Mar-2012 21:35

gzt:
johnr: My example above was in a food court in downtown Auckland Westfield up stairs sounds like a inside job to me.

Is it not more likely the card was skimmed at a cash machine elsewhere, prior to using the card at the foodcourt?

I also wondered about this, I for one don't like handing my card over to someone behind a counter where I can't see it being swiped, however this seems to be quite common now with some of the newer EFTPOS machines, such as those used at Wendy's.

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# 601016 27-Mar-2012 21:57

insane:
gzt:
johnr: My example above was in a food court in downtown Auckland Westfield up stairs sounds like a inside job to me.

Is it not more likely the card was skimmed at a cash machine elsewhere, prior to using the card at the foodcourt?

I also wondered about this, I for one don't like handing my card over to someone behind a counter where I can't see it being swiped, however this seems to be quite common now with some of the newer EFTPOS machines, such as those used at Wendy's.

I absolutely hate this. Part of the new EMV standards last year was going to be the requirement for all pinpads to have EMV and MSR readers in them so the customer would always have theeir card on them. This requirement was changed, and apparently now won't take effect until the next changes in June 2014 which require every terminal to be NFC compliant and will mean the end of old 5.2 terminals.

With many of the retailers who have these antequated termials also have antequated POS terminals that require staff to manually enter the amount. It's just asking for your staff to rip you off.

gzt

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# 601028 27-Mar-2012 22:16

sbiddle: With many of the retailers who have these antequated termials also have antequated POS terminals that require staff to manually enter the amount. It's just asking for your staff to rip you off.

By what method?

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# 601061 28-Mar-2012 05:25

gzt:
sbiddle: With many of the retailers who have these antequated termials also have antequated POS terminals that require staff to manually enter the amount. It's just asking for your staff to rip you off.

By what method?

The method I just explained - EFTPOS terminals that aren't integrated with POS systems.

gzt

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# 601075 28-Mar-2012 08:26

You would still match your eftpos reciepts with your POS/register daily. I don't see how they would get away with it.

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# 601083 28-Mar-2012 08:52

sbiddle:

I absolutely hate this. Part of the new EMV standards last year was going to be the requirement for all pinpads to have EMV and MSR readers in them so the customer would always have theeir card on them. This requirement was changed, and apparently now won't take effect until the next changes in June 2014 which require every terminal to be NFC compliant and will mean the end of old 5.2 terminals.

With many of the retailers who have these antequated termials also have antequated POS terminals that require staff to manually enter the amount. It's just asking for your staff to rip you off.

The worst ones are the ones where they have a reader on the PIN pad, but if you try and swipe it the merchant will stop you and say "no no, that one's broken I have to do it here". Always felt tempted to say "OK, bye. You should probably get that fixed".

Especially dangerous at EB Games, since they also copy down your credit card details into their POS system, despite getting an EFT approval.

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# 601084 28-Mar-2012 08:58

gzt:
johnr: My example above was in a food court in downtown Auckland Westfield up stairs sounds like a inside job to me.

Is it not more likely the card was skimmed at a cash machine elsewhere, prior to using the card at the foodcourt?

I can confirm that was the only money machine he uses for cash out

John

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# 601086 28-Mar-2012 09:00

insane:
gzt:
johnr: My example above was in a food court in downtown Auckland Westfield up stairs sounds like a inside job to me.

Is it not more likely the card was skimmed at a cash machine elsewhere, prior to using the card at the foodcourt?

I also wondered about this, I for one don't like handing my card over to someone behind a counter where I can't see it being swiped, however this seems to be quite common now with some of the newer EFTPOS machines, such as those used at Wendy's.

KFC and Maccas (drivethrough) don't like me waving my card at them to indicate they should hand over the pinpad for me to stick the card up its ass.. of course a lot of the over-counter sales they simply point at the machine and start to get your order (nice and efficient)

Quite strange really given the later explained point. For a while I was upgrading eftpos units pre RWC for some customers to the card-in-pinpad type, And still they perfer take the card over counter.

My local FnC is use to me walking in and swiping on the pinpad myself however.

Worse in australia, chip card or not.. they ask your perferred account to push the button for you too before handing it over! (apparently aussies are blonde and keep selecting the wrong one and holding up proceedings)

Had a friend have a bit of a spat with a retailer once.. asking what business of theirs is it to ask what account type he uses.

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