Is this acceptable fibre installation?

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#1078914 2-Jul-2014 21:34

tardtasticx:
gehenna: I would have thought getting it from the street to your door would be your own cost? i.e. if you want it under the driveway you need to dig up your driveway. Can't see Chorus or the ISP paying for this.

Pretty sure they have to cover cost of install up to so many meters, and this changes depending on installer (ie Chorus) and how fibre arrives (street or power pole).

I think the above install looks horrible due to the bright white conduit. But would probably think it'll last longer. Less impact from dirt, less moisture around it since it'll only get wet when directly rained on unlike if it was buried etc. But probably more susceptible to damage, like car hitting it maybe, damage when gardening or whatever. I think it'll be fine though. They wouldn't install something if its not acceptable practice.

Who would be responsible for fixing it if the conduit is damaged?

gehenna

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#1078915 2-Jul-2014 21:34

200M is a massive distance.... seems unlikely, not saying it's not true just would be good if someone could give official confirmation or point to some detail.

tardtasticx

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#1078916 2-Jul-2014 21:37

starcub:
tardtasticx:
gehenna: I would have thought getting it from the street to your door would be your own cost? i.e. if you want it under the driveway you need to dig up your driveway. Can't see Chorus or the ISP paying for this.

Pretty sure they have to cover cost of install up to so many meters, and this changes depending on installer (ie Chorus) and how fibre arrives (street or power pole).

I think the above install looks horrible due to the bright white conduit. But would probably think it'll last longer. Less impact from dirt, less moisture around it since it'll only get wet when directly rained on unlike if it was buried etc. But probably more susceptible to damage, like car hitting it maybe, damage when gardening or whatever. I think it'll be fine though. They wouldn't install something if its not acceptable practice.

Who would be responsible for fixing it if the conduit is damaged?

Depends how it was damaged. If you hit it with your car, you. Much like if you dig through a hurried cable.

But I guess if it wears out and the fibre gets damaged as a result, id assume chorus would pay for that. The terms and conditions for a fibre install should cover this. I'm pretty sure they even have insurance to cover you if they break something onnyour property when installing it.

starcub

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Master Geek
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#1078917 2-Jul-2014 21:38

gehenna: 200M is a massive distance.... seems unlikely, not saying it's not true just would be good if someone could give official confirmation or point to some detail.

I'm pretty sure I saw it somewhere else but a quick google search found this

http://www.nbr.co.nz/article/chorus-caves-will-stump-20m-free-fibre-connections-ck-131625

The Government announced a deal this morning that sees Chorus, Enable, NorthPower and Ultrafast fibre now offering free connection for any home up to 200m from the kerb - or up to 600m in the case of multiple right-of-ways.

MadEngineer

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#1078919 2-Jul-2014 21:42

google tells me free is up to 200, or 600 for a shared driveway or 200meters per house on a shared driveway.
Random result: http://www.idealog.co.nz/news/2012/11/free-fibre-connections-till-2015

You're not on Atlantis anymore, Duncan Idaho.

starcub

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Master Geek
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#1078920 2-Jul-2014 21:42

MadEngineer: Did they say why they were unable to use the existing conduit for your copper line?

I could be wrong but I think there isn't a conduit for the existing copper line.

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Coil

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#1078924 2-Jul-2014 21:47

I dont see too much wrong with the current install. "To Spec" InstallerUFB might drop by and give his comments.
Really diging that drive way up is a mission. It might not be able to be drilled so that might have been last resort. If it works. Good, You lucky guy, Got yourself fibre!
How it will last in long term, 5-10 years plus. Best of luck to you.

MadEngineer

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#1078925 2-Jul-2014 21:48

Have a scratch around where your phone line comes into the house. You should find a green pipe a few inches below the soil. I'd be very suspicious if they hadn't already tried getting access to this.

You're not on Atlantis anymore, Duncan Idaho.

andrewNZ

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#1078948 2-Jul-2014 22:36

What a disgrace! If they tried to do this at my house I'd tell them to pack it up and leave. These quick and dirty installs companies do are bull crap, they should at least be giving the customer the option of a professional install even if there is a cost.

IMO, if that conduit gets damaged, the only party responsible is the installer.

kiwi_64

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#1078964 2-Jul-2014 22:50

Certainly before my install. the local contractor came around for a site visit to suss out the installation requirements.
We discussed where I wanted the entry point and how I'd prefer them to route it.
I found them pretty accommodating to the way I wanted it. Really not sure I would have continued with the install if there had been any suggestion of the level of visible conduit that you're enjoying!

richms

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#1078971 2-Jul-2014 22:59

First world problem.

If you dont like the free install then feel free to pay someone else to redo it in a manner that you are happy with.

Richard rich.ms

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andrewNZ

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#1078975 2-Jul-2014 23:08

richms: First world problem.

If you dont like the free install then feel free to pay someone else to redo it in a manner that you are happy with.

And who are you going to get to do that?

No one is allowed to touch it except Chorus (I'm assuming it's their network), and contacting/contracting them directly is near enough to impossible.
At least part of an install is supposed to be subsidised. There will likely be no part of that install that is reusable so the cost will be for an install from scratch, AND it'll cost more to undo what's been done.

insane

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#1078978 2-Jul-2014 23:13

richms: First world problem.

If you dont like the free install then feel free to pay someone else to redo it in a manner that you are happy with.

Maybe so, but this is infrastructure we're talking about, not some temporary service for the current owner. If you took pride in your properties appearance I'm sure you'd be a bit miffed to find that quality of work.

I was given several options by the Chorus tech's who visited my place, trench down my 40m driveway, run a new aerial cable, or use existing phone line conduit. In the end the latter was done and apart from the new little white box on the wall you would never know.

@OP, In the mean time you might need to get some paint and dirt to cover that while you try get it fixed.

mattwnz

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#1078983 2-Jul-2014 23:18

tardtasticx:
gehenna: I would have thought getting it from the street to your door would be your own cost? i.e. if you want it under the driveway you need to dig up your driveway. Can't see Chorus or the ISP paying for this.

Pretty sure they have to cover cost of install up to so many meters, and this changes depending on installer (ie Chorus) and how fibre arrives (street or power pole).

I think the above install looks horrible due to the bright white conduit. But would probably think it'll last longer. Less impact from dirt, less moisture around it since it'll only get wet when directly rained on unlike if it was buried etc. But probably more susceptible to damage, like car hitting it maybe, damage when gardening or whatever. I think it'll be fine though. They wouldn't install something if its not acceptable practice.

It won't last longer, becuase it will be subject to UV light, and will yellow and break down after a relatively short period, say within 10years, so the pipe will eventually crack. It will it also susceptible to someone breaking when doing work on the fence or gardening, as it is exposed. Underground it should last almost forever as the PVC won't be subject to UV. It also won't get wet, as it should be sealed and would be in drained soil.

But I can see why they did it, as it was the easiest solution. If they have to put it under the drive it will be very costly, and will also mean there is a horrible join down the driveway(unless they re-lay the whole driveway again). But I wonder if they did put it underground, who is supposed to cover the cost or repairing the drive. I mean have they taken a short cut, or is it a legimate install? Is there documentation of how installs should be taking place? I pressume they do have documentation on this very subject. I know that when utitity companies do trenching on pavements, they have to replace the footpatch like for like. So if it is concrete, it is replaced with concrete, and asphalt is replaced with asphalt .

starcub

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Master Geek
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#1078984 2-Jul-2014 23:19

insane:
richms: First world problem.

If you dont like the free install then feel free to pay someone else to redo it in a manner that you are happy with.

Maybe so, but this is infrastructure we're talking about, not some temporary service for the current owner. If you took pride in your properties appearance I'm sure you'd be a bit miffed to find that quality of work.

I was given several options by the Chorus tech's who visited my place, trench down my 40m driveway, run a new aerial cable, or use existing phone line conduit. In the end the latter was done and apart from the new little white box on the wall you would never know.

@OP, In the mean time you might need to get some paint and dirt to cover that while you try get it fixed.

As far as I know the guys aren't from Chorus. They are contractors. I'm gonna contact Chorus to see if they can fix it. I'd prefer they send a different contractor.

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