My connection went down yesterday I cant contact them, I cant use my phone and the most annoying thing is you cant contact them not even a voice message saying we are temporarily trying to fix the problem and will resume service within the next 24 hours ...grrrrrrrrrrrrr so annoying .
Whats even worse no after hours service and no weekend service ..shocking and now no service and I have there silly digital phone so called service.
Would I recommend NZnet to others ......helllllllllllllllllllllllllllll no way, but whats the bet i still get my bill for the month ...I should have stayed with Telecom.
I have to drive across town to use my daughters internet .
I hear you there, but having had an unlimited plan with another ISP, as well as having worked for one for a while, I'm still ok with being with NZNET.
But it's ridiculous that they've got no back-up plan in action. If it's due to something going completly wrong that they couldn't help, well I won't be too annoyed. Things can happen that can't be prevented, and having seen both sides of the fence, it makes you a little bit more understanding.
My connection went down yesterday I cant contact them, I cant use my phone and the most annoying thing is you cant contact them not even a voice message saying we are temporarily trying to fix the problem and will resume service within the next 24 hours ...grrrrrrrrrrrrr so annoying .
Whats even worse no after hours service and no weekend service ..shocking and now no service and I have there silly digital phone so called service.
Would I recommend NZnet to others ......helllllllllllllllllllllllllllll no way, but whats the bet i still get my bill for the month ...I should have stayed with Telecom.
I have to drive across town to use my daughters internet .
If you know how to use your router then you can get internet working.
Just open your router and input the DNS on the last page in the DNS settings box. Should work ok after that.
I'm also experiencing this issue. I know a little bit about computers and i tried changing the DNS number to the one suggested on here (66.246.76.21) and that hasnt worked.
I may have done it incorrectly, i clicked on IPv4 properties under local connection and changed it from automatically detecting to the above number.
If anyone has some suggestions, i would greatly appreciate them.
Hi, I’ve changed the DNS to 66.246.76.21 and its working, I count run my network, however Broadband only is running so its a temp fix. I run VOIP service for my business also and No VOIP Lines are working at all.
I'm also experiencing this issue. I know a little bit about computers and i tried changing the DNS number to the one suggested on here (66.246.76.21) and that hasnt worked.
I may have done it incorrectly, i clicked on IPv4 properties under local connection and changed it from automatically detecting to the above number.
If anyone has some suggestions, i would greatly appreciate them.
I'm also experiencing this issue. I know a little bit about computers and i tried changing the DNS number to the one suggested on here (66.246.76.21) and that hasnt worked.
I may have done it incorrectly, i clicked on IPv4 properties under local connection and changed it from automatically detecting to the above number.
If anyone has some suggestions, i would greatly appreciate them.
Thanks!
You need to do it on the router not the computer.
Ohh that would make sense.. Without sounding too much of a noob are you able to give me instructions on how to do that?
I'm also experiencing this issue. I know a little bit about computers and i tried changing the DNS number to the one suggested on here (66.246.76.21) and that hasnt worked.
I may have done it incorrectly, i clicked on IPv4 properties under local connection and changed it from automatically detecting to the above number.
If anyone has some suggestions, i would greatly appreciate them.
Thanks!
You need to do it on the router not the computer.
Ohh that would make sense.. Without sounding too much of a noob are you able to give me instructions on how to do that?
>.<
Well I can give you a rough outline. All routers are different so you will have to poke around yourself or google for the exact process.
Most routers are on the address 192.168.0.1 so enter that into your address bar in IE/firefox etc and hit enter.
It will ask for a username/pw which is usually admin/admin or admin/nothing
Then you need to find your connection properties and there should be an area for DNS settings which are usually set to obtain automatically. Enter the DNS provided before and you should be good to go.
Whats happened to NZNET.I cant get -send email and now their ph has been disconnected according to Telecom-Anyone know name of Manager or the address of the company please txt 021313136
paulhannon: you can change it on your computer and it will work, i changed all mine to 8.8.8.8 and 8.8.4.4 (google DNS sever).
Please remember when you go around telling people to do this, ISPs give you certain DNS servers for a reason.... Often changing to a random DNS server results in you being given non-local CDNs for content like Youtube, MS downloads - all kinds of things. So when viewing Youtube for example if you use your ISPs DNS servers you may use their local cache which is very fast while if you use Google's you'll use Youtube's US servers which will be much slower...
This has been mentioned countless times on these forums before. We probably need a sticky we can link people to when comments around using non standard DNS servers come up.
Obviously if your ISPs aren't working you can use them as a temporary fix.
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