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Eitsop

584 posts

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#112255 2-Dec-2012 19:32
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Hi

I have finally identified my issue with high Attenuation on my ADSL2+ connection..

When I connect direct to ETP.. I can only get approx 2mb down..
However, when I use my modem on neighbours ADSL2 connections.. I can get 8-11Mb..
Combined with fact I have some overhead wiring that doesn't look like external Cat3 cable..
I can deduce I need to get my leadin cable from road to ETP replaced..

I have some questions...

Will telecom/Chorus replace & Install cable for free.. expecting a no answer here?

So if I do myself.. I would need to go through http://www.beforeudig.co.nz
and follow instructions http://www.chorus.co.nz/file/2689/urban-service-lead-final.pdf
Do Chorus/Telecom supply leadin cable/tubing? 

Or I could get in a contractor? anyone have contractor names? its 100m from road to house.

Thanks
Dean

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chevrolux
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  #725865 2-Dec-2012 20:09
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You need a fault to be logged. When the faultman finds the issue is with the lead-in it will be replaced/fixed free of charge as it is up to Chorus to maintain that piece of wire. Don't just ring your ISP and tell them you want a new lead in because they will say it will be $150ish. Is it all on poles? If it is underground and not in a duct it might be harder to get them to replace it as you aren't without service.

If you wanted to trench and lay the duct yourself you can buy it from the likes of Mastertrade/Corys Electrical.

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