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tgzerozone

68 posts

Master Geek


#126925 24-Jul-2013 08:29
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Hi everyone,

As many others out there. I have had ENDLESS tickets logged with ORCON for poor ADSL2+ performance. 7mbs or so and since 22 July, 5 mbs. It is at the point of infuriating me as the only explanation you always get is: " Sorry, too far from exchange" or " sorry, lines in your house is farked" and on and on and on.

I decided last night to find my termination box and to see what the issue is there....

Holy S$#@. Is this the quality of work to be expected from chorus? It looks like someone ate a crapload of cables and shat it out. The cables aren't even in the termination box, there is nothing in there. Everything is just hanging loose like these homeboys with their pants hanging below their asses.

I started isolating cables, identified the main telecom cable, grabbed a pair of scissors (Don't have much tools) and started clipping off telephone jacks that I don't want. I clipped of about 4 telephone jacks and nothing.... NADDA.... No connection improvement. Still on 5 mbs.

I then noticed an alien cable, a black alien cable that I could not identify in one of my telephone jacks. (Opened all of them, about 2 left that are still connected). This black alien cable seems to be running towards my neighbours house, piggybacking of my white non-alien telecom cable. I cannot be sure, but I sure as hell have no black alien cables in any of my jacks. Is this the norm? I though everyone had their own cable from the road? How does this operate. Makes perfect sense that I have half a connection seeing that my neighbour has the other half.

Just back on distance from exchange etc. I am 1.7 km's from the exchange, now although this sounds far, it is not that far. At this distance line noise should be 24 dB (Taken on the worst gauge of cable that can install as far as I know) which should give you about 14-19mbs sync on that distance.

So, I SHOULD be getting way more than the current 5mbs. Even in this situation, would I be liable for costs to fix this in-house mess up? If so, I'm afraid bugger my neighbour, I'm going to sever the black alien's head.

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tgzerozone

68 posts

Master Geek


  #864876 24-Jul-2013 10:14
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KiwiNZ: Modem Stats?


Ahhh, sorry KIWINZ. I am not currently home but will check them out. Are there any specific stats you are interested in? I do recall a few stats.

Down sync: 5100kbps
Up sync: 900kbps
Down Attnuation: 34-40 (can't remember exactly) Was mid/late 30's.
Up attenuation: can't remember

Distance from exchange, measured as you would drive with a car (assuming they would lay cables at shorter distance than what the roads go): 1700 meters



tgzerozone

68 posts

Master Geek


  #875704 12-Aug-2013 11:11
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Downhillnz:
chevrolux: To get the cable swept for multiples you need to look at ordering a high quality business data circuit like HSNS. Chorus wont do this sort of work for a standard DSL connection as there is no guarantee on them but eith HSNS there is. Be prepared to pay for it though...


They will on a DSL fault. Makes their life easier. Someone needs to right up a diagram of how an old house is wired. And then another one as to how it should be wired.

This is got to be the most painful thread I have read.


Painful, yea.

Conclusion to wrap it up:

House wiring was not the issue, crap cabling and chorus copper infrastructure is to blame here. Nothing that can be done unless patched to wholesale cabinet with less cable.

International bandwidth seems a little better though lately as I now manage 1080 HD from netflix. That is all I wanted, to just have decent video streaming. Got it, so happy for now.



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