Also posted this exact thread elsewhere but just trying to get any advice I can get.

So ever since moving into this house I've been told its in the "coverage" area for fibre...cool so when slingshot finally unlocked it's plans (my current isp and who I wish to stick with) I thought even better since we'd been having roadworks outside my house for a while and I had seen the guys laying the fibre piping and figured all would be good

Now being this time of the year the technician hasn't made it out yet to look at doing the install etc but this morning a chorus fellow came to pick up all the spare piping they had left behind from laying it and was asked (not by me I wasn't around yet) if fibre was actually running past our house so we knew everything would be fine when the technician came to install....well turns out it isn't, it is however running halfway down our street and then just stops and is also right around the corner, I've put a link to a horrible mspaint picture that explains how it's been told the fibre is run currently (the red line is where I live which is the last house on the street but is up a bit further due to a empty yard being on the corner)

https://imgur.com/BqA0FHm

Now being that it wasn't me this information is second-hand but by the sounds of it they have no plans to run cable past the few houses they have missed unless we commission them to do so? which I figure will probably take longer than getting out there and learning how to do it myself.

Basically my question boils down to this, due to what I consider laziness (I'm sure some will disagree but it honestly seems they were just hoping nobody in these houses would want it) is there anybody I can lodge a complaint to? or am I basically just out of luck? and just to be 100% clear even the chorus fellow today said the piping that holds the cable is in fact laid there is just no cable/plans to run cable through it.