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sciascia

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#150315 18-Jul-2014 11:34
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Hi There,

Sorry if this is the wrong place to post but it looked to be the only general forum for internet services.

We've had some weird Vodafone experiences recently and Orcon require us to sort a new VIOP alarm system before they'll allow fibre - so we're looking for alternatives.

Does anyone have first hand experience with some good providers - we're looking for a 100 down/50 up service in the region of 200GB-400GB per month.

Any suggestions would be most welcome.

Cheers

Ben



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Ragnor
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  #1091481 18-Jul-2014 15:29
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For business internet I prefer to go with a reputable business focused ISP, rather than the jack of all trades ISP that major in residential connections.

Have a look at Voyager and DTS, these are usually on my short list these days:
http://www.voyager.co.nz/ 
http://dtsanz.com/ 

You could also look at ICONZ or Vocus (Maxnet) but annoyingly they don't publish plan details on their websites, you have to contact them and deal with the account manager get a quote which I'm not a fan of these days for SMB I want to sign up online to your published plans.

Regarding UFB, don't expect a quick connection there are long delays especially with business connections related to multi tenant buildings, bodycorp and consents. An ISP can request a connection and it will take time for Chorus (who are the UFB provider for Auckland) and their contractors to complete the order.

For example we ordered a UFB connection in Takapuna about 8 months ago still waiting. Two scheduled connection dates have been missed through various issues human or otherwise, eg: building manager was suddenly not available on the day and so on, another time they couldn't complete the fibre run up the central column of the building to our floor and had to come back another time.

These are normal network build/rollout issues... you need to have realistic expectations on connection time frames, if the fibre is not already run into your building right to your office/floor it's "build" work to get it there which is never fast.

Also the business focused ISP's will typically be able to offer services over other "non UFB" fibre like Vector, FX, Telstraclear, Telecom Wholesale fibre or VDSL over non Chorus equipment, depending on what's available to your address/site. If your building has other fibre already to your floor/office get that while you wait for UFB. The price on non UFB connection has come down a lot due to competition from UFB.

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