I was set to have UFB installed at my new house in Wellington, but a day or two day before the install I was told the local lines company first needed to give consent to have equipment placed on a power pole outside my property.  I was told this would take up to two weeks, but it has been six weeks now and no matter who I call - the ISP, Chorus, the lines company, no one will give me an answer.  

Is this normal?  Has anyone else found themselves in this deadlock and managed to sort it out?