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kmashlan

19 posts

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#166355 10-Mar-2015 19:45
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Hi all.

Had a problem with my phone dropping out.  The chorus faults guy came by and repaired it.  He took out the master filter and asked me to add filters to each phone, which I did.  All was good, although my adsl dropped from 9mbit to 8mbit.  Not a big deal...

When I looked under the house, he had cut off connectors and just twisted the wires together!  I thought this was weird and took a photo (attached), and lo and behold our phones are now crackling and we have dropouts on ADSL.

Anyone else seen this sort of wiring???


Ken




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  #1254896 10-Mar-2015 19:49
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call whoever you called in the first place to get the work done and stress that they have done an extremely poor job and they need to come back and fix it



Chorusnz
430 posts

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Chorus

  #1254941 10-Mar-2015 20:59
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Please DM us with the following information:

Your full name
Contact ph number
Your address
The name of your ISP ( who you called to request this work )
The fault number reference provided by your ISP

We will get our field services team to review & look at compliance with our work standards

^GL

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