Long story short I have a customer who was involved in the laying of fibre conduit around a new subdivision, trenching etc... he's still got rolls of conduit sitting at his house, the stuff that gets laid and then fibre blown through when customer requests a connection.  He lives directly across the road from the subdivision in an older house, his side of the street is copper, the other side fibre only, the UFB cabinet is directly across the road from his driveway.

When the subdivison across the road was laid with conduit, he made sure that enough for two connections (him and his neighbours house) was drilled under the road and it comes up next to the power pole at the end of his drive way.  I don't think this extra bit was part of the original plan (was just done on the side as an extra, i'm not sure of the exact details).  Now the problem is Chorus won't connect him because i'm assuming there is no record with Chorus of this "unofficial conduit" that was drilled under the road.

Realistically from what I can gather, all that needs to happen is for conduit to be laid from the base of the power pole to his house then fibre blown through, he is happy to do the trenching as that's his industry.

It would be appreciated if someone from Chorus could PM me to discuss and i'll provide more details of the cabinet ID and address.