Neighbour won't consent to UFB

Forums › New Zealand Broadband › Neighbour won't consent to UFB - what can I do?

CrypticKaxar

26 posts

Geek

#205174 1-Nov-2016 20:26

To put it lightly, our neighbour isn't the best neighbour, we've lived next to them for about 12 years. In that time she's said she "likes ivy" and continues to let it grow on our shared fence and destroy the wood, she's let her aggressive dog out and it's bitten two family members (including me), so she obviously isn't the best neighbour.

We asked Chorus to get UFB, and although we aren't on a shared driveway, they won't let us get UFB without consent because our properties (our and our neighbours property) used to be one property, so our phone line (and internet) runs underneath her property before it comes to ours.

Chrous sent a consent form to our neighbour, and as we expected, she didn't sign it.

This wouldn't be as much as a problem if it weren't for the fact our copper wires are faulty and our internet and phone experiences multiple cut outs a day, with one occasion lasting about 35 minutes.

What can we do about this? Any help would be appreciated!

TL;DR: Our neighbour won't consent to UFB due to certain reasons, and we suffer for it as our internet and phonelines cut out multiple times a day.

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lNomNoml

1807 posts

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#1662277 1-Nov-2016 20:38

1. Have her murdered.

2. Move.

3. Nothing.

robjg63

4098 posts

Uber Geek

Subscriber

#1662429 2-Nov-2016 07:58

I would say check if Skinny broadband is available at your address.
It would solve your issues nicely if it's available.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

networkn

Networkn
32351 posts

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#1662977 2-Nov-2016 21:42

Do you know who the subcontractor to Chorus is?

I have had good luck calling and speaking to the likes of UCG, explaining the situation. Often times they will send out a manager who will "assess" the situation as untenable and submit an alternative plan to Chorus who approve it and Fibre is run a different way.

Whilst I don't usually go around the normal process, your situation requires some thinking outside the box.

Alternatively, I would simply politely go and explain to the neighbour that your phone and internet isn't working reliably, that the work to install fibre would be non intrusive and you are prepared to compensate her for the inconvenience. Regardless of the outcome, remain calm, and accept her refusal if it occurs.

Better still see if you can convince your landlord to do it. Fibre will make his property more valuable.

Do not threaten her, get angry with her, suggest you'll report her dog, damage her property or anything else stupid that others have suggested (even in jest), there is no coming back from those actions and long term, they have much worse ramifications for you, than her.