To put it lightly, our neighbour isn't the best neighbour, we've lived next to them for about 12 years. In that time she's said she "likes ivy" and continues to let it grow on our shared fence and destroy the wood, she's let her aggressive dog out and it's bitten two family members (including me), so she obviously isn't the best neighbour.
We asked Chorus to get UFB, and although we aren't on a shared driveway, they won't let us get UFB without consent because our properties (our and our neighbours property) used to be one property, so our phone line (and internet) runs underneath her property before it comes to ours.
Chrous sent a consent form to our neighbour, and as we expected, she didn't sign it.
This wouldn't be as much as a problem if it weren't for the fact our copper wires are faulty and our internet and phone experiences multiple cut outs a day, with one occasion lasting about 35 minutes.
What can we do about this? Any help would be appreciated!
TL;DR: Our neighbour won't consent to UFB due to certain reasons, and we suffer for it as our internet and phonelines cut out multiple times a day.