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JoeyNZ

15 posts

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#245248 25-Jan-2019 17:21
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We are moving into a new home tomorrow. We are trying to get connected with BigPipe, but they told us they can't put in a connection order until after the current disconnect order goes through. It's apparently set to go through Feb 25th (a month away!). Is there any way to speed it up or get access to the existing fibre connection?

 

We have no contact with the previous tenants but are trying to ask the landlord for assistance. Thought I'd pop by here in case anyone has any good ideas. A month without internet isn't something we were expecting. We currently have Skinny 4G broadband currently but it says it is unavailable in the new area (plus we'd like to get fibre speeds and no caps). I suspect Skinny is oversubscribed in the new area is why.

 

We've asked Bigpipe if there is anyway to expedite the process, but they haven't responded yet. Hoping someone might have some other options or advice?

 

Thanks everyone,

 

--Joey


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quickymart
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  #2168077 26-Jan-2019 17:22
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You should be able to order a new power cord directly from Chorus - try them on 0800 600 100.

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