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godber

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#259826 24-Oct-2019 07:48
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Hi 

 

 

 

Our weekend bach/farm is 5.5km from the Whenuakite exchange, we currently get about 1Mbps down on ADSL.  We are connected to the Whenuakite exchange which is in a 'hut' and the copper cables essentially follow the road so the distance will not be out by more than a few hundred meters.

 

 

 

The Chorus Broadband Checker estimates our ADSL speed at 1Mbps and the VDSL speed at 2 Mbps.

 

 

 

I was on the phone to Spark about my motherinlaws house (a Spark account) and asked them about VDSL at the farm.  Within 30 seconds Spark said the Chorus data indicated about 8 Mbps down on VDSL.

 

 

 

We are with Vodafone at the farm and so I called them, I ended up spending 62 minutes with them being transfered to 4 people and they are certain w cannot get VDSL at the farm.

 

 

 

Any advice as to who is correct.  If 8 Mbps  is possible that would be an amazing upgrade in speed. Unfortunately we are in a black spot for wireless, we actually have a SureSignal on the line to enable texts and calls.

 

 

 

The only technology that I can identify that would get more than 1 Mbps at this distance is VDSL2 with Long Reach 2.  Does anyone know if  LR2-VDSL2 is enabled at that exchange? 

 

There is a figure on https://www.ispreview.co.uk/index.php/2016/08/bt-reveal-tech-details-expanded-long-reach-vdsl-broadband-trial.html that shows LR2 at about 2 Mbps on 0.5mm copper at 6km so 2 Mbps may be possible but 8 Mbps seems surprising.

 

Element: WEN-DSLAM-03
Vectoring Timeframe: 2018-05-21 23:00:00
Exchange: Whenuakite
Location: Thames-Coromandel District

 

Thanks

 

 





 

Godfrey
Auckland/Coroglen, New Zealand
Quic Broadband - 4G Hyperfibre

 

Referral Link:
Quic (use R71004E9PVBJ on checkout for free setup)


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Chorusnz
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  #2342828 24-Oct-2019 09:46
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Im sorry to say, but even without checking anything I can tell you straight up that with your distance, VDSL just will not work.

 

What the Spark rep has done is run an “automated prequalification test” which basically checks a few things to see what services are available to the line you are on. This gives an estimation that you would get ~1mbps down on ADSL (accurate because it has the data for your current line to work off) and a range for VDSL. Want to know what that range is? Anything from 0 mbps up to 10.

 

I know they have done this because I can see the history of prequal’s run on your address.

 

What you have probably experienced is a Spark rep trying to up sell you onto their product.

 

Im really sorry, but we just aren’t able to give you a better speed on DSL at this time. ^Richard


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