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Forums › New Zealand Broadband › Replacement ONT cable
Morozov

22 posts

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+1 received by user: 4


#271737 25-May-2020 14:25
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Hey team,

Just moved into a property today, gone to hook up the fibre and the ONT power cable is gone.

Is there anywhere I can source one in Auckland for model 100/200? I can't wait 2-4 days for a replacement not being able to work.

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pjamieson
441 posts

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Chorus

  #2521246 11-Jul-2020 18:38
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The process to replace an ONT Power Cable is to fill out this form: https://www.chorus.co.nz/ont-cable-request and one of the Auckland teams will courier one out from their stocks for free either later that day in the PM or by the next AM.

As others have said you were unfortunately caught up in the lockdown. I don't know what the process was to workaround that at that time.

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