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ADWAG

6 posts

Wannabe Geek


#288310 19-Jun-2021 23:36
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I've already raised a fault with our ISP, who have sent Chorus out to check thing out but not yet our end.

 

Strangely we are getting good Ping & Jitter by all accounts.  Ping = 43ms  Jitter = 6.4ms Loss is 0%

 

However our speed is non existent.  Download = 0.70 Mbps upload = 0.48 Mbps - yep that's less than 1 Mbps

 

If anyone knows what would cause this, I'd really appreciate the feedback.  Just want to make sense of it and not get any BS from our ISP

 

 

 

Cheers

 

Alan

 

 

 

 


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ADWAG

6 posts

Wannabe Geek


  #2744735 15-Jul-2021 20:06
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Thanks for everyone who responded, turned out to be a previous/old join in cable that failed between the street and house,  a new cable sorted the issue thanks to chorus.


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