Hello there,

Couldn't find anything on the Internet about this situation ...

BACKGROUND

Chorus have recently installed fibre at our place (though we haven't switched over from copper yet).

The technician installed the ONT (Type 300) quite low down, such that the base is only about six inches from the floor. And the ONT's right-hand side is only about three inches away from a facing wall.

The ONT's position makes it very difficult to see let alone access the buttons and ports on its base; likewise, the sticker with ID and password is on the side facing the wall.

After about half-an-hour of failed attempts, we managed to read the ID/password by squeezing a phone down between the ONT and the wall and photographing the sticker.

And we may be able to see the buttons/ports on the ONT's base by using a small mirror (we haven't got a suitable one to hand at present).

QUESTION

Does the front of the ONT unclip or detach from its housing, so that it can be lifted/turned such that the sticker / buttons / ports are more readily accessible ...? We haven't tried doing anything like that in case we break something ...

Thank Q!