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hsvhel

1273 posts

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#289067 10-Aug-2021 15:15
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Hoping to get a quick chat with one of the GZ community Chorus team around a property we have recently acquired.

 

Lead in for copper service was bought to where the builders shed was, and line from house was run from demarc to the same position but the two were never connected.  Have ordered a service location due to other cosmetic work being planned and was hoping to have the tech (at my cost) finish off what the previous owner didn't.

 

I have dug and cleared the area around both pieces of conduit

 

Have been advised by that team, that it is another team.  3 numbers later it's not the damage/sub-division or new build teams either. 

 

Understand this might be a grey area of department.

 

Cheers





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Chorusnz
436 posts

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Chorus

  #2758462 11-Aug-2021 10:15
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Hi there,

 

If you are wanting to connect with a working connection then please place an order through a broadband provider and this work can be done as part of the connection process. We will scope and provide a quote for the work as part of the order. 

 

If you just want it fixed and ready to go when needed then please contact our Network Services team on 0800 463 896 and select option 3. ^DR


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