Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Tikksta

7 posts

Wannabe Geek


#295770 22-Apr-2022 07:13
Send private message

Am with contact for fibre internet and as you all know speeds for 100/20 were upgraded to 300/100 in most areas (except Northpower according to their website) of the country around December.

Well I am on the Tuatahi network which was upgraded but never bothered to check if it actually happened as never had a ‘need for speed’ over and above what was actually being provided.

I decided to do a speedtest recently and lo and behold would always get a hard 100/20, happened all the time and over gigabit ethernet so no dodgy wifi holding it back, so give them a call and they make me prove i was told that a speed upgrade was happening (screenshot of invoice from november with a blurb). They then do something at their end and hey presto 300/100, they do admit my speed was never changed.

Maybe i am not the only one.

Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

Linux
12188 posts

Uber Geek
+1 received by user: 8480

Trusted
Lifetime subscriber

  #2905177 22-Apr-2022 07:17
Send private message

NorthPower customers do not automatically get the upgrade from 100/20 to 300/100

RSP need to request a speed change but this request needs to come from the customer

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.