Moving to hyperfibre then back to regular fibre

michaelmurfy:

What are you wanting to achieve here?

1) Hyperfibre involves a new ONT.
2) Moving back will get you an ONT change back to one of the standard ONT's as you're not on XGSPON.

It doesn't use PPPoE, but honestly don't go with the "purple" provider who claim to be the fastest for it. There is Quic (https://quic.nz) who seem to be pretty good around here (thread here - I am not personally using them though) but for the majority of people Hyperfibre just isn't worth the extra cost. Gigabit broadband in NZ is incredibly good especially for the price.

Lastly, you need equipment that supports it so the cost really adds up.

Hyperfibre does indeed involve a new ONT, so point 1 above is correct. In the case of Chorus, your Type 100/200/300/400 ONT would be removed and replaced with the Type 110 Hyperfibre ONT.

However Point 2 above is no longer correct for Chorus. Chorus made a system change in February 2022 which means a customer moving from Hyperfibre back to a standard fibre plan does not need to change back to a standard ONT. They can continue to use the Hyperfibre ONT, but will need to change from the 10Gig port to one of the 1gig ports on that ONT. There are a couple of ways the RSP can accomplish this:

Issue a Change Offer order - service will be downgraded and moved to an available 1gig port. There is a loss of service during the changeover which triggers the customer to switch their router over to the new port.
Activate a standard NGA connection on a 1gig port using the Multiple Primary process. The customer physically switches their router over to the new port at a time of their choosing, then the RSP relinquishes the Hyperfibre connection on the 10gig port.

This change was implemented at the same time we launched Multiple Primaries and was seen as a way to reduce unnecessary technician visits (& the associated expense).

I note the service provider website still has some outdated information published in regard to this process - I'll ensure it is updated asap.

BTW there are two improvements coming soon in the Hyperfibre space (ie within a month or two):

Improved ordering process which will enable 'look & book' and effectively shorten the leadtime to install - targeting April release
A new second generation Hyperfibre ONT (which I believe will be wall mountable - unlike the current model) - intro date subject to exhaustion of current HF ONT stock.

eldite

Wheelbarrow01