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networkn

Networkn
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#306369 17-Jul-2023 08:49
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Fibre went out have a RED LOS light on the ONT. 

 

Called my provider Orcon, who advised they expected it to be resolved by 1pm yesterday but potentially could be 11am today. Understandably they can only tell me what they can see and can't really do much else. Yes I have restarted my equipment and ONT etc.

 

Chorus website says last updated 15 minutes after I reported the outage and is showing as N/A for the past 24 hours for a fix. 

 

@chorusnz are you able to shed any light? I understand UFB is best efforts, but this is quite a number of houses affected (I see Henderson has a massive outage too) and I would hope communication at least to be a little better.

 

 


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danfaulknor
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  #3105073 17-Jul-2023 14:45
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Apparently "remedial activities" have been carried out and service is restored.





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