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arnies

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#323450 3-Dec-2025 22:00
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Moved in today and migrated fibre from my old address. Got a Chorus text saying to turn on the ONT and plug in modem. Then a few hours later got an email from Sky saying I’m good to go. 

 

however I have a red LOS light on my ONT. is this likely to the migration still taking place or is it a physical fault?


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quickymart
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  #3440025 3-Dec-2025 22:39
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Usually that means a fault. Let Sky know, they can troubleshoot, and (if need be) forward a fault to Chorus to investigate further.




Wheelbarrow01
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  #3440385 5-Dec-2025 11:25
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Just closing this one out - Chorus fault technician is onsite now fixing the fibre break at the boundary.





The views expressed by me are not necessarily those of my employer Chorus NZ Ltd


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