Samsung OS 7030 PABX Question

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networkn

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Topic # 123144 26-Jun-2013 10:21

Is it possible to upload .wav or similar files for the auto attendant or initial greetings does anyone here know?

I want to get someone else to record the greetings as my voice isn't the best for it.

chevrolux

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Reply # 845525 26-Jun-2013 12:19

What version is the firmware?
If it's 4.60 or above you can connect with the DM tool and upload in the section called 'voice studio'.
Off the top of my head it has to be 8000Hz PCM 8-bit 128Kbps.

networkn

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Reply # 845527 26-Jun-2013 12:20

Not sure, how could I tell the version of the firmware?

chevrolux

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Reply # 845541 26-Jun-2013 12:30

Press these buttons...
Trsfr
800
Volume arrow up (change 'disable' to 'enable')
Speaker
855

Should get you to the software version. If it doesnt display straight after you get to 855 use the volume arrow to flick through.

Edit: sorry, forgot password. After 'trsfr 800' dial 4321. Then you will get the option to enable mmc programming.