Alerts on 3G usage

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mcomp1

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Topic # 12640 28-Mar-2007 18:32

Hi Everyone

Telecom are able to setup 3 alerts on the usage for each user/plan. however Vodafone do not seem to have alert systems on the card usage, which means you run a risk of overusing.

Does anyone know if there are such alerts? How do we minimize the risk of someone overusing the card?

johnr

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Reply # 65311 28-Mar-2007 18:36

Vodafone provide a service online MYA which you can view your usage!!

This is about 4 hours out!

mcomp1

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Wannabe Geek

Reply # 65312 28-Mar-2007 18:39

Thank you johnr

however if we do not want to rely on people checking their usage, is there any other way out to mitigate the risk?

rscole86

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Reply # 65313 28-Mar-2007 18:39

Yes you can go over, but as johnr says you can check your usage.

vodafone will not inform you when you get near to your limit. as per here

mcomp1

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Reply # 65314 28-Mar-2007 18:41

Thank you all!

paradoxsm

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Reply # 65315 28-Mar-2007 19:01

Both the 1GB offering now offer you a $10 "insurance" which allows up to another 1GB of usage capped at $10... a bit of piece of mind at least. I have made a seperate post on some of the pro's and cons of both systems and you may then decide on what suits your need. I settled on Telecom myself but I do miss many aspects of the Vodafone service.

Only Telecom offer alerts, which can be send to multiple emails and Phone numbers (by sms) at once.

johnr

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Reply # 65320 28-Mar-2007 19:33

Vodafone Prices include GST and TCNZs does not so there is a few $ difference

Filterer

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Reply # 65332 28-Mar-2007 19:55

johnr: Vodafone provide a service online MYA which you can view your usage!!

This is about 4 hours out!

This also includes data usage on vodafone live, which is not counted towards plan usage, is there anyway to get just the plan usage (without downloading it as a .csv file and manually doing it?)

pɐǝɥ sıɥ uo ƃuıpuɐʇs

johnr

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Reply # 65354 28-Mar-2007 20:48

Filterer:
johnr: Vodafone provide a service online MYA which you can view your usage!!

This is about 4 hours out!

This also includes data usage on vodafone live, which is not counted towards plan usage, is there anyway to get just the plan usage (without downloading it as a .csv file and manually doing it?)

Good point never though of that

cranz

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Reply # 65370 28-Mar-2007 22:30

On MYA traffic from the phones browser will appear as WAP, traffic via data card or data connect via phone will show up as GPRS

E.G.

16 March 2007	WAP Activity	0.0011
15 March 2007	GPRS Usage	44.9609
14 March 2007	GPRS Usage	59.7949
13 March 2007	GPRS Usage	53.9834
13 March 2007	WAP Activity	0.1551
12 March 2007	WAP Activity	0.2605

The Total listed does include all WAP+GPRS usage but to be honest VLive traffic doesnt add up to be much, maybe 10mb most a month for casual users.
Plus if you were using a Datacard/Vodem instead of "Phone as modem" you wouldn't be looking at VLive anyway

Filterer

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Reply # 65373 28-Mar-2007 22:44

Not that simple for me, I'm on a 15 meg plan so I need to keep quite a close eye on my usage.

Date:	Rate:	Data Volume (MB):	Cost:

28 March 2007	GPRS Free AnyTime MB's	0.2246	$0.00
27 March 2007	GPRS Free AnyTime MB's	0.2441	$0.00
27 March 2007	WAP 0c/10KB	0.0029	$0.00
26 March 2007	GPRS Free AnyTime MB's	0.2441	$0.00

Now although you might say vlive is small (as in the pic above my recent usage) if you watch skytv or download a ringtone / music video etc there goes a few megs from one transaction.

See below from a few weeks ago

09 March 2007	WAP 0c/10KB	0.3613	$0.00
08 March 2007	GPRS Free AnyTime MB's	0.5859	$0.00
08 March 2007	WAP 0c/10KB	0.4346	$0.00
08 March 2007	WAP Free AnyTime MB's	1.8066	$0.00
07 March 2007	GPRS Free AnyTime MB's	0.4395	$0.00

As you say maybe 10Megs, 10 Megs out of 15 is a lot!

pɐǝɥ sıɥ uo ƃuıpuɐʇs

cranz

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Reply # 65377 28-Mar-2007 22:58

Hmm I see your point, it is difficult to distinguish usage totals if you're using your handset for data.. export to .csv, remove some lines and SUM() isn't what most customers want to do! :P Simpler if you're using a datacard thats for sure..

Might have to have a look at a simpler way to do this on MYA as a lot of customers have data add-ons to their voice connections

Filterer

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Reply # 65379 28-Mar-2007 23:03

That would be brilliant, and while your at it how about a firefox extension to report the usage to me :) - the Xnet one is great!
I'd be happy to beta test for you!

pɐǝɥ sıɥ uo ƃuıpuɐʇs

Filterer

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Reply # 65434 29-Mar-2007 12:13

For any other people with a similar problem here is an easy formula to chuck into excel after downloading the .csv of unbilled data usage for the last 30 days. (Was done in Office 2007, not sure if 2003 has the sumif command)

=SUMIF(B:B,"*Free*",C:C)

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