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newuser

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#136781 8-Dec-2013 21:32
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Hi there, recently we had our kitchen pulled out for renovation. As the main phone jack was part of the old kitchen bench, this also got pulled out - as in, the guy pulled the wires out from the phone port thinking it would not affect anything. However, this made all the other phone ports in the house lose the internet connection. Luckily we were able to tape back the wires in the slots and this made the internet work on the other ports however once the new kitchen was installed I reconnected the modem to this internet port and realised that the internet would not connect - the modem could not pick up any internet signal. When I connect the same modem to the other phone line, the internet works. So I'm guessing the wiring must not be quite right? I'm attaching pictures here. Any help would be greatly appreciated. Thank you!






 


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sbiddle
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  #947772 9-Dec-2013 08:41
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Wihout knowing your whole wiring setup it's a little hard to give advice based upon a photo of a single jack point.



andrewNZ
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  #947795 9-Dec-2013 09:14
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That wiring looks pretty ugly, there is a good chance you'd benefit from someone redoing your phone wiring. Perhaps they could install a master filter at the same time.

newuser

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  #947813 9-Dec-2013 09:22
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Hi there, thanks for your replies. I figured as much... the last owner of the house works at telecom maybe that's why...

who would be the best person to call is this something my internet provider can fix?



coffeebaron
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  #947850 9-Dec-2013 10:14
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If you are Auckland or Waikato, I have done this kind of work for quite a few Geekzone members.




Rural IT and Broadband support.

 

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71 
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


newuser

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  #947887 9-Dec-2013 11:31
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yes I'm in Auckland, are you able to give me a quote or let me know your hourly charge? You can email me.

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