We are trying to move ISP's, we used to be with Snap until Telstra came door knocking with a deal too good to turn down.
We currently pay $60 for 40gb and phone, but Netflix is blowing that out. So our first thought was to move back to Snap.
Every other time we have moved it has been a deal with no sign up fee, free modems, free months, etc.. but Snap are asking for a connection fee. Ok fair enough.
Signed up online, and had a phone call yesterday to say that our current phone line is VOIP. Ummmm no its not, we have a normal phone plugged into a phone jack.
Yes it is, chorus says its VOIP. So there will be a $65 transfer fee if you want a copper line.
So I rang Vodafone, who confirmed we have a copper line.
Rang Snap back who explained that even though we have a copper line it goes to an address somewhere in Auckland and is actually wired differently and is a digital line (sorry for the explanation I don't fully understand). So we need to pay $65 transfer fee to have the same as what we have now. They offered 6 months free national calling to soften the blow but to be honest we make about 3 local phone calls a year, the copper line is only for emergencys.
Snap have already taken our connection fee and first month so we will need to get that back, but can anyone recommend a good deal at the moment? I guess with someone who uses the same weird/annoying wiring as Vodafone.
We need about 150gb and copper phone line. Was trying to stay away from Unlimited plans.