Waiting on a call from Chorus

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astrae

268 posts

Ultimate Geek
+1 received by user: 24

#151255 19-Aug-2014 12:39

Hi Guys,

I ordered UFB Fibre with my ISP on the 5th August.

I have yet to have a call from Chorus to discuss a time for the site inspection.

I've contacted my ISP and they have an install date from Chorus of the 25th August (next Monday).

Should I have had a call by now?

jonb

1796 posts

Uber Geek
+1 received by user: 545

Trusted

#1111255 19-Aug-2014 12:51

I didn't get a call until after the main site inspection, and just a day or two before the crew arrived.

Had an email from RSP (Spark) in the meantime with a status update whilst waiting for shared drive consent.

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#1111271 19-Aug-2014 13:11

I just had 2 calls from Chorus just before to advise me about my Fibre install I never requested, 2nd call he said is that John and I said ' yes ' then he asked what do you want to do about the install, Advised dial up connection would be nice I love those sounds the modem makes

radicall

94 posts

Master Geek
+1 received by user: 8

Trusted

Radicall

#1111275 19-Aug-2014 13:13

20 Days to install UFB, have things changed with Chorus? Is this just residential?

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astrae

268 posts

Ultimate Geek
+1 received by user: 24

#1111372 19-Aug-2014 16:00

I'm pretty flexible at work so can shoot home when needed. Would be a different story if I had to organise a day off to be there with little notice. Our fibre is overhead and I have a cupboard with power for the ONT where our current copper line terminates so it should be a reasonably easy install.