Time between laying road-side cable and connection.

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Stasis007

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Master Geek

Topic # 154291 23-Oct-2014 14:54

I understand, that for a variety of reasons, there's often quite a delay between cable being laid in the streets and being able to connect to UFB.

Just curious how long people are generally finding that delay, and how accurate is Enable's availability estimates.

Enable's address checker shows my address as being available May 2015, but they're currently laying fibre in the street and we're in a small area flanked by river and ocean with the adjacent areas showing no ETA on enable's site. So, at the rate they're burying the cable, I'd say they'll be finished the area in a week or less.

Is it really going to be another ~7 Months before it goes live!?

We've just moved in, so no letters in the mailbox regarding the time frame, etc.

jjnz1

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Reply # 1160741 23-Oct-2014 14:59

Chorus was around 6 weeks for our street in Wellington

sbiddle

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Reply # 1160747 23-Oct-2014 15:02

When they deploy the ducting it's just that - empty duct.

This then needs to all connect back to a central point for that node, which will typically have the splitter or distribution fibre depending on the architecture. This will then connect back into the network futher up.

Just because it's done in your street means very little - how long it'll take depends on everything else that's required.

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Noodles

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Reply # 1160754 23-Oct-2014 15:12

Was 3-4 months for us between ground work being finished and being able to order

SirHumphreyAppleby

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Reply # 1160782 23-Oct-2014 15:52

As above, 3-4 months. There was however some re-working necessary, because they forgot one property, and had to dig up three patches of ground in our street multiple times. One was dug up again the day after they put concrete down.

Ours was the first connection, so naturally we found it wasn't working because the connection hadn't been made at the exchange.

How many Chorus technicians does it take to install UFB? I my case, at least 10, and they're just the ones I know about. The install itself was done quickly, full install probably took about a week from ordering... waiting on Chorus now for a simple ONT install, but I haven't heard from them more than two days after the order was put through by the ISP. I guess there is more demand now, so I may be waiting a bit longer.

bonkas

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Reply # 1160783 23-Oct-2014 15:54

Mine was about 9 Months. and about 6 months from availability to installed.

As you can probably tell by the responses, it varies wildly and depends on a whole lot of factors huge delays can happen if you need to go through any sort of 3rd party approval.

quickymart

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Reply # 1160869 23-Oct-2014 18:29

Mine was about 6-7 months. Moved here in January, letter in the mailbox less than a month later, all installed and ready to be connected to properties by July.

Noodles

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Reply # 1161183 24-Oct-2014 09:42

SirHumphreyAppleby:

Ours was the first connection, so naturally we found it wasn't working because the connection hadn't been made at the exchange.

Same here, you'd think they would have this sorted by now.