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11 posts

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Topic # 17596 3-Dec-2007 15:55
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Hi,
Our internet is quite badly wired which is probably the main reason why this is happening to us, we are on orcon MAX/MAX and everytime we reset our router i go on 192.168.1.1 with our RTA1335 router, and it says our speed is about 2200/170
if the download is lower than around 1800 (very rarely) our upload will be around the 700 mark.
but as soon as our internet goes to?over 1800?down we get an upload of around 160-170.
Is there any way we could fix this? If you need more info just ask.
I will answer?any questions about why the connection is badly wired soon, im in a bit of a rush.

Thanks For the help.

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307 posts

Ultimate Geek
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  Reply # 98075 3-Dec-2007 18:56
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you sure you have filters on all phones in house?? an none on the router itself



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Geek


  Reply # 98078 3-Dec-2007 19:22
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yea mate, we have 1 phone and yes it has got a filter on it.
just to extend on what i was saying before, we had a filter on our router and still had this problem except it was about 1000 down that made upload slow down so we took it off..

is there any way to limit the speed the router can get?

 
 
 
 


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  Reply # 98084 3-Dec-2007 19:51
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What is distance from exchange (your estimate)?, downstream attenuation figure (router should display this)??




Ross

 

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+

 


Speed Test




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Geek


  Reply # 98092 3-Dec-2007 20:19
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Spyware: What is distance from exchange (your estimate)?, downstream attenuation figure (router should display this)??


Orcon say we are pretty much bang in the middle of two exchanges, my guesses to each of them are about 2.5km

tatisticsDownstreamUpstream
Line Rate2425 Kbps176 Kbps
Attainable Line Rate2436 Kbps179 Kbps
Noise Margin12.5 dB13.5 dB
Line Attenuation60.5 dB31.2 dB
Output Power18.6 dBm11.9 dBm

theres some info our router gives us..
this is with upload at @ 176..
having trouble trying to get download under 1800!.

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  Reply # 98099 3-Dec-2007 20:59
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Your line attenuation figure is very high. 60.5dB would tend to indicate either 6-7km from exchange, or a very bad line.

First do an isolation test, i.e. unplug all phones, faxes, sky, etc and filters. Plug in only router & power reset. Does this improve your stats? If so, process of elimination to find the offending device or filter.

Next step, Telecom line test, if this picks up any issues get them fixed. If not, you may want to get them to come out anyway and do more thorough troubleshooting, including earth leakage checks. NB: be prepared to pay for this!

Next step, if you are found to be quite some distance, upgrade to a "full install" $150

Next step, buy a better router, e.g. ZyXEL, Netgear, and I'm sure other's will have suggestions too. NB: I quite like the Dynalinks for being very stable, but the trade off is lower sync speeds.




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com




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Geek


  Reply # 98110 3-Dec-2007 21:39
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coffeebaron: Your line attenuation figure is very high. 60.5dB would tend to indicate either 6-7km from exchange, or a very bad line.

First do an isolation test, i.e. unplug all phones, faxes, sky, etc and filters. Plug in only router & power reset. Does this improve your stats? If so, process of elimination to find the offending device or filter.

Next step, Telecom line test, if this picks up any issues get them fixed. If not, you may want to get them to come out anyway and do more thorough troubleshooting, including earth leakage checks. NB: be prepared to pay for this!

Next step, if you are found to be quite some distance, upgrade to a "full install" $150

Next step, buy a better router, e.g. ZyXEL, Netgear, and I'm sure other's will have suggestions too. NB: I quite like the Dynalinks for being very stable, but the trade off is lower sync speeds.


1. Yea as i mentioned earlier, our wiring is pretty bad, we have our internet cables going round our full house, then realised we did it with mlan cables so did a cheapy solder to change it to internet throught the same wires.

I know a guy, who i asked if he could rewire our house (x-telecom technition). he said he'd do it for free (this guy owes me for a generator i gave him) so thats good.


2.
did some test unplugging everything.

reset the router twice here are the speeds and info i got.

Line Mode

READSL2

Line State

Show Time

Latency Type

Interleave

Line Up Time

00:00:00:13

Line Coding

Trellis On

Line Up Count

2

Statistics

Downstream

Upstream

Line Rate

2381 Kbps

176 Kbps

Attainable Line Rate

2392 Kbps

176 Kbps

Noise Margin

12.3 dB

13.4 dB

Line Attenuation

60.5 dB

31.2 dB

Output Power

19.4 dBm

12.0 dBm



2nd reset.

Line ModeREADSL2 Line StateShow Time 
Latency TypeInterleave Line Up Time00:00:03:59 
Line CodingTrellis On Line Up Count

StatisticsDownstreamUpstream
Line Rate2396 Kbps149 Kbps
Attainable Line Rate2404 Kbps156 Kbps
Noise Margin12.5 dB13.1 dB
Line Attenuation60.5 dB31.2 dB
Output Power18.7 dBm12.0 dBm


3. i hop ethe rewire fixes it, was hoping on re-doing my css server when our upload goes back to 700..


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  Reply # 98242 4-Dec-2007 17:40
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slouchda:
1. Yea as i mentioned earlier, our wiring is pretty bad, we have our internet cables going round our full house, then realised we did it with mlan cables so did a cheapy solder to change it to internet throught the same wires.

I know a guy, who i asked if he could rewire our house (x-telecom technition). he said he'd do it for free (this guy owes me for a generator i gave him) so thats good.


Yes, that will be a good start, I do think there is something causing some kind of fault, so eliminate your wire mess first. Even with your high attenuation, you should achieve a better upstream speed. Also, your x-Telecom friend should be able do a full install for you, so ask him about that too.




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


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