Weird upload problems.

Forums › New Zealand Broadband › Weird upload problems.

slouchda

11 posts

Geek
Inactive user

#17596 3-Dec-2007 15:55

Hi,
Our internet is quite badly wired which is probably the main reason why this is happening to us, we are on orcon MAX/MAX and everytime we reset our router i go on 192.168.1.1 with our RTA1335 router, and it says our speed is about 2200/170
if the download is lower than around 1800 (very rarely) our upload will be around the 700 mark.
but as soon as our internet goes to?over 1800?down we get an upload of around 160-170.
Is there any way we could fix this? If you need more info just ask.
I will answer?any questions about why the connection is badly wired soon, im in a bit of a rush.

Thanks For the help.

AmooMan

307 posts

Ultimate Geek

#98075 3-Dec-2007 18:56

you sure you have filters on all phones in house?? an none on the router itself

slouchda

11 posts

Geek
Inactive user

#98078 3-Dec-2007 19:22

yea mate, we have 1 phone and yes it has got a filter on it.
just to extend on what i was saying before, we had a filter on our router and still had this problem except it was about 1000 down that made upload slow down so we took it off..

is there any way to limit the speed the router can get?

Spyware

3761 posts

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Lifetime subscriber

#98084 3-Dec-2007 19:51

What is distance from exchange (your estimate)?, downstream attenuation figure (router should display this)??

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

slouchda

11 posts

Geek
Inactive user

#98092 3-Dec-2007 20:19

Spyware: What is distance from exchange (your estimate)?, downstream attenuation figure (router should display this)??

Orcon say we are pretty much bang in the middle of two exchanges, my guesses to each of them are about 2.5km

tatistics	Downstream	Upstream
Line Rate	2425 Kbps	176 Kbps
Attainable Line Rate	2436 Kbps	179 Kbps
Noise Margin	12.5 dB	13.5 dB
Line Attenuation	60.5 dB	31.2 dB
Output Power	18.6 dBm	11.9 dBm

theres some info our router gives us..
this is with upload at @ 176..
having trouble trying to get download under 1800!.

coffeebaron

6231 posts

Uber Geek

Trusted

Lifetime subscriber

#98099 3-Dec-2007 20:59

Your line attenuation figure is very high. 60.5dB would tend to indicate either 6-7km from exchange, or a very bad line.

First do an isolation test, i.e. unplug all phones, faxes, sky, etc and filters. Plug in only router & power reset. Does this improve your stats? If so, process of elimination to find the offending device or filter.

Next step, Telecom line test, if this picks up any issues get them fixed. If not, you may want to get them to come out anyway and do more thorough troubleshooting, including earth leakage checks. NB: be prepared to pay for this!

Next step, if you are found to be quite some distance, upgrade to a "full install" $150

Next step, buy a better router, e.g. ZyXEL, Netgear, and I'm sure other's will have suggestions too. NB: I quite like the Dynalinks for being very stable, but the trade off is lower sync speeds.

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slouchda

11 posts

Geek
Inactive user

#98110 3-Dec-2007 21:39

coffeebaron: Your line attenuation figure is very high. 60.5dB would tend to indicate either 6-7km from exchange, or a very bad line.

First do an isolation test, i.e. unplug all phones, faxes, sky, etc and filters. Plug in only router & power reset. Does this improve your stats? If so, process of elimination to find the offending device or filter.

Next step, Telecom line test, if this picks up any issues get them fixed. If not, you may want to get them to come out anyway and do more thorough troubleshooting, including earth leakage checks. NB: be prepared to pay for this!

Next step, if you are found to be quite some distance, upgrade to a "full install" $150

Next step, buy a better router, e.g. ZyXEL, Netgear, and I'm sure other's will have suggestions too. NB: I quite like the Dynalinks for being very stable, but the trade off is lower sync speeds.

1. Yea as i mentioned earlier, our wiring is pretty bad, we have our internet cables going round our full house, then realised we did it with mlan cables so did a cheapy solder to change it to internet throught the same wires.

I know a guy, who i asked if he could rewire our house (x-telecom technition). he said he'd do it for free (this guy owes me for a generator i gave him) so thats good.

2.
did some test unplugging everything.

reset the router twice here are the speeds and info i got.

Line Mode	READSL2	Line State	Show Time
Latency Type	Interleave	Line Up Time	00:00:00:13
Line Coding	Trellis On	Line Up Count	2

Statistics	Downstream	Upstream
Line Rate	2381 Kbps	176 Kbps
Attainable Line Rate	2392 Kbps	176 Kbps
Noise Margin	12.3 dB	13.4 dB
Line Attenuation	60.5 dB	31.2 dB
Output Power	19.4 dBm	12.0 dBm

2nd reset.

Line Mode	READSL2	Line State	Show Time
Latency Type	Interleave	Line Up Time	00:00:03:59
Line Coding	Trellis On	Line Up Count	2

Statistics	Downstream	Upstream
Line Rate	2396 Kbps	149 Kbps
Attainable Line Rate	2404 Kbps	156 Kbps
Noise Margin	12.5 dB	13.1 dB
Line Attenuation	60.5 dB	31.2 dB
Output Power	18.7 dBm	12.0 dBm

3. i hop ethe rewire fixes it, was hoping on re-doing my css server when our upload goes back to 700..

coffeebaron

6231 posts

Uber Geek

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#98242 4-Dec-2007 17:40

slouchda:
1. Yea as i mentioned earlier, our wiring is pretty bad, we have our internet cables going round our full house, then realised we did it with mlan cables so did a cheapy solder to change it to internet throught the same wires.

I know a guy, who i asked if he could rewire our house (x-telecom technition). he said he'd do it for free (this guy owes me for a generator i gave him) so thats good.

Yes, that will be a good start, I do think there is something causing some kind of fault, so eliminate your wire mess first. Even with your high attenuation, you should achieve a better upstream speed. Also, your x-Telecom friend should be able do a full install for you, so ask him about that too.

Rural IT and Broadband support.

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