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Dolts

214 posts

Master Geek


#196345 27-May-2016 16:33
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I am curious to why there is waiting period with the ONT already installed. I'm not fussed, but I was hoping it would be a lot quicker :) anyone know what has to happen on the chorus side of things? (chorus area). Cheers

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sidefx
3643 posts

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  #1560863 27-May-2016 16:34
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When chorus installed mine they literally turned it on there and then, straight after installing it - and got me to hook up router and test it before they left.





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  #1560865 27-May-2016 16:39
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new fibre connection or moving into a place that already has an ONT?


Dolts

214 posts

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  #1560872 27-May-2016 16:48
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ONT is installed.



sidefx
3643 posts

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  #1560876 27-May-2016 17:02
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I think you already said that - but did you get it installed, or have you moved into a new place that already has an ONT?





"I was born not knowing and have had only a little time to change that here and there."         | Electric Kiwi | Sharesies
              - Richard Feynman


RunningMan
8106 posts

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  #1560877 27-May-2016 17:04
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Dolts: ONT is installed.

 

But is it newly installed just for you, or is it existing with a previous/current connection?


Dolts

214 posts

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  #1560881 27-May-2016 17:08
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sidefx:

I think you already said that - but did you get it installed, or have you moved into a new place that already has an ONT?



Sorry. We have moved into this property. It's been here for a while and has been off and connectionless for a month or so.

  #1560882 27-May-2016 17:14
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did your provide your ISP with the serial number off the ONT?




Dolts

214 posts

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  #1560883 27-May-2016 17:18
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Nope, they just said there could be a couple weeks wait.

DarkShadow
1644 posts

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  #1560885 27-May-2016 17:28
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Is the optical light on the ONT green?


Dolts

214 posts

Master Geek


  #1560888 27-May-2016 17:41
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DarkShadow:

Is the optical light on the ONT green?



Sure is

InstallerUFB
839 posts

Ultimate Geek


  #1560889 27-May-2016 17:42
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Apart from the activating the connection on the Chorus equipment, it would also depend on what arrangement your provider has with Chorus for checking your end of the connection - most contract to have a tech call 'on a set date' to check and connect rather than pay later for additional Fault fees if the 'intact' connection doesn't work and its found to be their/your fault (which is common issue ie my phone doesn't work or I cant get a connection -Wrong Router port etc - Im not say that this will hapen in your case - but it happens too often so the Providers go with the Tech install option.) .

 

The set day/time has to be programmed in around existing installs, other intact connections and Misc jobs etc


Dolts

214 posts

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  #1560892 27-May-2016 17:44
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Hey, thanks for that explanation :)

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