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littleheaven

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#214990 7-Jun-2017 15:17
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Chorus are here right now installing my ONT, after a mere 99 day wait since I put in my order. I'd like to use my existing ASUS RT-AC68U, and I have all the instructions I need to set it up correctly (thanks, PB Tech!). The Chorus guy said I have to advise Spark before I swap my router in. Is this correct? If so, who exactly do I contact?





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quickymart
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  #1796016 7-Jun-2017 15:27
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No, you don't. I used my own router (Netcomm NF4V from PB Tech) and didn't let anyone know at all. I still have the Spark router (as a backup - even though I'm not with them anymore).




chevrolux
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  #1796017 7-Jun-2017 15:29
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Think like Nike... Just do it!

 

...honestly... yet another display of the ineptitude from these Chorus UFB techs...


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  #1796024 7-Jun-2017 15:42
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There is nothing special you need to do. Setup PPPoE over VLAN 10 with any username and password in those fields and you should be away. There is nothing extra you need to do apart from swap over the WAN cable.




littleheaven

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  #1796026 7-Jun-2017 15:47
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Awesome, thanks! As soon as they drive off I'm swapping mine in, in that case :)




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Stu

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  #1796028 7-Jun-2017 15:53
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Which is exactly what I did with my ASUS RT-AC68U when they left here. As above, no issue with doing so at all. Keep the supplied router in case you ever get a fault, as they get upset if they turn up and can't figure out your router. Had two faults here and just connected their router before the tech arrived in case they wanted to check the connection to the router, even though both cases were obviously not in CPE and faults in the fibre cable. No mucking around with giving them wifi access to your actual router that way either!





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littleheaven

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  #1796045 7-Jun-2017 16:30
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I might have to wait a little longer. No fibre signal coming in from the street so now they're out there poking around in the underground junction boxes on the roadside. I'm not optimistic.




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quickymart
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  #1796058 7-Jun-2017 17:26
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You've got through the most difficult part. Shouldn't be too much longer...


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#1796067 7-Jun-2017 17:41
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That light at the end of the tunnel is your impending fibre signal.


littleheaven

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  #1796075 7-Jun-2017 17:56
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Yes, the connection is up and running! Sadly, I can't seem to set the ASUS up - it's missing a vital section. In the WAN section, between Basic Config and WAN IP Setting, I should have a section titled 802.1Q in which to enter VLAN10, but I don't. I upgraded the firmware earlier today, which I thought would enable that section, but it didn't. Does that mean I am out of luck? cry 





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Stu

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  #1796076 7-Jun-2017 17:58
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Not at all. Give me a sec to log in to mine.




People often mistake me for an adult because of my age.

 

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littleheaven

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  #1796078 7-Jun-2017 17:58
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Thank you!!!





Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.


 
 
 

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sbiddle
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  #1796079 7-Jun-2017 18:00
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littleheaven:

 

Yes, the connection is up and running! Sadly, I can't seem to set the ASUS up - it's missing a vital section. In the WAN section, between Basic Config and WAN IP Setting, I should have a section titled 802.1Q in which to enter VLAN10, but I don't. I upgraded the firmware earlier today, which I thought would enable that section, but it didn't. Does that mean I am out of luck? cry 

 

 

Most of the ASUS routers that support VLAN's have it under the IPTV menu.

 

 


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  #1796080 7-Jun-2017 18:01
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That's the one. Which is under the LAN setting.





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littleheaven

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  #1796082 7-Jun-2017 18:03
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Okay, let me fire it up again and have a look.





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Stu

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  #1796083 7-Jun-2017 18:03
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Looks like this:

 

Click to see full size





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